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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy process!
Every step went as smoothly as possible. Great working with everyone at PennyMac.
All good thanks
Great experience
Great experience
It appears that the company is a race for sales and not quality service. Since there are so many departments, the departments need to communicate better with each other to ensure once something is communicated with the client it is accurate. If things are moving smoothly in the process, sale agent or loan processer needs to get management involved immediately. Someone within the departments need to take OWNERSHIP of taking caring of a customer. When your customer has provided everything that is requested of them, there i... read more
Deymian and Asiah was great, the last person I spoke with about the closing had a bit of difficulty communicating and multiple requests for the same documents was a bit off. The overall price experience was great.
Paperwork and figures accurate the first time. Phone calls answered or returned.
Friendly, patient, and knowledgeable service.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.