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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience end to end
Jesika Witzens and Abigail Rupin were amazing. They explained expectations and I felt as if I understood the process. Anytime they requested documentation, I had it to them within the hour. However, there were a few hiccups with the team that supports them. Documents were requested multiple times. It was not explained to me that the appraisal could not be ordered until we were 30 days before close. We had a 60-day escrow period on this deal. However, the amount to close was not communicated to me until two hours b... read more
It was a complicated process moving from TX to GA, but Sharyl made it easy. If it weren't for her, I don't think we would have closed. She is a great asset to the PennyMac team.
The whole process was easy and quick.
Chavaya was an asset to our closing process. He did a great job keeping my updated on each step of the process and communicating potential stumbling block. All-in-all the process was quick, thorough, and far more than satisfactory.
Multiple requests for the same document and not being able to just talk with just one person and being passed around was annoying. We got the job done, but not as smoothly as in the past.
Your loan specialist team was very professional very helpful and made my own experience quite pleasant thank you once again
no response
Linda was very good, I just had conflicting info throughout the process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.