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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,512 reviews
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Eugene Nastasi J.'s profile image
Eugene Nastasi J. 
3 years ago

.Great at the beginning, middle, and almost to the end. Unpleasant at the very end. 

Beejan B.'s profile image
Beejan B. 
3 years ago

Easy application process. Online communication, online document portal for posting/updating, online document signing. Quick response to questions/issues and follow-ups. 

Robert B.'s profile image
Robert B. 
3 years ago

I want to be clear Jamie was amazing. He was prompt, always available and honest. It was everyone else I had to deal with who made things slightly problematic. Loan officers who didn't return emails or phone calls, random last minute delays with the closing process, which from what I could tell was purely from PennyMacs own negligence. Jamie was always there to answer questions but many of my issues fell well out of his Jurisdiction. 

Darlene F.'s profile image
Darlene F. 
3 years ago

Timely and polite 

Victor R.'s profile image
Victor R. 
3 years ago

NO MORE TO SAY NOW 

KIMBERLY M.'s profile image
KIMBERLY M. 
3 years ago

everything was communicated and the process went smoothly 

Cinnamon A.'s profile image
Cinnamon A. 
3 years ago

Communication was clear and concise. The process was somewhat quick from beginning to end. 

Alexander O.'s profile image
Alexander O. 
3 years ago

The entire process from start to finish was clear and whenever I had any questions they were answered quickly and it helped alleviate any anxiety for the process 

Salvatore D.'s profile image
Salvatore D. 
3 years ago

Linda was a pleasure to work with and very responsive. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.