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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
PennyMac has made the whole experience amazing and very easy! Sandrea was super helpful, very friendly and very knowledgeable!
Everything was explained thoroughly from the beginning. Process was quick and easy. Documents were easy to understand and upload. Closing process was quick and local.
The entire process was easy and straight forward because of Nancy's help.
Great service
Nancy Shead was great! I have nothing but good things to say about her. PennyMac as a company is GARBAGE! I wish I could go back in time and live in a world where PennyMac never existed. The entire process of the home loan was awful with the exception of the people. PennyMac people are great. The one good thing I can say about PennyMac is the quality of their employees. As a mortgage company, it can't get any worse...
Many repeated references to the same documents to different people in the company, instead of requiring them from each other.
Very understanding in times of stress
Our closing paperwork was wrong and we had to redo it and bring more closing cost than we were told
Great and fast
PENNYMAC has a 4.5 star rating with 48,507 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.