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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,515 reviews
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BEVERLY P.'s profile image
BEVERLY P. 
3 years ago

Very straightforward with how things went. There was one document that had a large amount of Transfer Fees on it that I wasnt sure what that was for. I received an explanation and updated documents. 

Carmen V.'s profile image
Carmen V. 
3 years ago

Very professional have a Lotta knowledge compassion for the customer and always listening willing to help thank you so much for the help I really appreciate it a lot a professional people. Especially you Sara Almanza. Thank you thank you again🥰 

Lavina R.'s profile image
Lavina R. 
3 years ago

Sharyl, and the rest of the team, were there when I had questions. I was updated on what was happening throughout the process. With the issues that did come up during this process, I was happy to see that we were still able to close on time. Thank you, Sharyl, and the rest of the team. 

Patricia K.'s profile image
Patricia K. 
3 years ago

Thank You for making things so easy .. 

Patrick A.'s profile image
Patrick A. 
3 years ago

Overall it went great. It was delayed, which changed the original plan/timeline which was frustrating. The original loan officer was great and very helpful/knowledgeable. Joyce didn’t seem as knowledgeable and just seemed to go off the script but I understand we all have to learn. 

Sar S.'s profile image
Sar S. 
3 years ago

I got my loan approved in a timely matter 

Nancy K.'s profile image
Nancy K. 
3 years ago

Jon scheduled a weekly touch base with me just to check in--even if there really wasn't anything new. If there was movement or a request, he would reach out to me and not hold for the weekly meeting. Communication was excellent. 

Nathan C.'s profile image
Nathan C. 
3 years ago

I am good, thank you very much 

Julia B.'s profile image
Julia B. 
3 years ago

Great communication and easy process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.