PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,507 reviews
Select a rating
Connie O.'s profile image
Connie O. 
on Birdeye

2 years ago

Great communications and if I can questions I would call and they were answered promptly. Loan close sooner then expected which was very nice. 

Jeffrey B.'s profile image
Jeffrey B. 
on Birdeye

2 years ago

Very easy and fast. 

Eliza S.'s profile image
Eliza S. 
on Birdeye

2 years ago

It was less complicated. However the mymac document accessibility is confusing. 

DENNIS D.'s profile image
DENNIS D. 
on Birdeye

2 years ago

we were pleased with the people that helped us through the refinance process thanhs for your help 

Kristina W.'s profile image
Kristina W. 
on Birdeye

2 years ago

The speed with which we were able to apply and complete were great! A small problem with the website was resolved easily on Monday with tech services, unable to access them on weekend. 

Corey C.'s profile image
Corey C. 
on Birdeye

2 years ago

Austin was very clear spoken, courteous, and knowledgeable. He answered any question I had without problem and was able to work around my busy day to day schedule. 

Jack H.'s profile image
Jack H. 
on Birdeye

2 years ago

Quick and painless 

GARRETT G.'s profile image
GARRETT G. 
on Birdeye

2 years ago

Quick and easy 

Joshua S.'s profile image
Joshua S. 
on Birdeye

2 years ago

Kyle told me on the day that we set my closing date, that my monthly payment was going to be less than what it was on the closing document by 30 dollars, and also told me that I would be receiving 2000 dollars back at closing which was not the case either when closing came around. I called Kyle while at the closing table to figure out what was going on and he says he was instructed to give an estimate with those numbers. There should be absolutely no change in the numbers communicated from the time the closing date is se... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,507 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.