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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent customer service.
The entire loan process was quick and easy and I appreciated the weekly communication to keep us updated on the status of our closing.
Had clearly explained to client and follow up when asked to do so
Talking to one Loan processor instead of information getting twisted between 2 different ones. I didn't even feel as though they were knowledgeable or listening which is why the process was held up. upon closing we found out how things weren't as we agreed upon or explained. but by this time rates have went up if we canceled so I guess Penny Mac won that game. I read the horrible reviews online and wish I would have listened, now I'm going to add mine to the list.
Great experience!!!
Could not have dealt with better people. Totally satisfied!
The whole process was easy.
Smooth process
The entire process was very efficient and smooth. The loan officer and team communicated clearly and closed very quickly.
PENNYMAC has a 4.5 star rating with 48,508 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.