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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,792 reviews
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William S.'s profile image
William S. 
3 years ago

Thank you. 

Taylor W.'s profile image
Taylor W. 
3 years ago

Everything was pretty good. Communication was fairly limited. There were a few clunky aspects to the website but everything worked. 

Scott T.'s profile image
Scott T. 
3 years ago

The initial home value was much higher than the actual appraisal value. While this is not completely your fault I was only doing the refinance to pull cash out for home renovations. In the end I got a lower rate but was disappointed with the outcome. Would have liked the appraisal to happen sooner so I could make a more informed decision. 

Louise Z.'s profile image
Louise Z. 
3 years ago

They went above and beyond - first rate 

JOEL H.'s profile image
JOEL H. 
3 years ago

Great experience and great response!! 

JASON S.'s profile image
JASON S. 
3 years ago

LaRonda was very helpful in answering any questions that I had. 

Ben J.'s profile image
Ben J. 
3 years ago

I am especially pleased with Juliet and her responsiveness to questions. If there were conditions needing assistance beyond her area of responsibility, I was referred immediately and the process continued smoothly. I would happily work with her again. 

Kathleen H.'s profile image
Kathleen H. 
3 years ago

PennyMac was great to work with 

Robert C.'s profile image
Robert C. 
3 years ago

Easy to communicate with Clear direction 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,792 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.