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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,510 reviews
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MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

2 years ago

Chaix was outstanding. The following comments do not reflect her performance. I was assigned to 4 different loan officers during this process. When it was discovered that there was another person with a similar name that had a lien the issues began. He had a different middle initial and requested documentation was asked of me several times for the same issue. I was told at one point that I did not have a middle initial on my application. So I said neither did the other similar name? I wanted a middle initial. The iss... read more

Colleen L.'s profile image
Colleen L. 
on Birdeye

2 years ago

My overall experience with Penny Mac has been great! been with them for the past seven years and refinanced twice with them went smoothly every time 

Benjamin T.'s profile image
Benjamin T. 
on Birdeye

2 years ago

I appreciate the great service!!! 

Daniel Pejich S.'s profile image
Daniel Pejich S. 
on Birdeye

2 years ago

It was a good experience. They were clear in the proposal, fast in communication and in the execution of the process 

Aileen T.'s profile image
Aileen T. 
on Birdeye

2 years ago

Helpful staff and very knowledgeable about the entire process. Time frame is pretty accurate . 

Maria B.'s profile image
Maria B. 
on Birdeye

2 years ago

Ms. Sandra.benavidez was so professional and genuinely cared. It was because of her dedication I was able to close on time. 

Gloria J M.'s profile image
Gloria J M. 
on Birdeye

2 years ago

Professional. Clarity about what to expect. Knowledgeable and helpful in overall processing. Client friendly , staff very supportive throughout the process. The overall transactions required were handled in a very timely manner. 

Edwin P.'s profile image
Edwin P. 
on Birdeye

2 years ago

It was a quick and easy process to refinance with Penny Mac. The option of checking the loan status information online is convenient and is quite helpful. 

Jeremy M.'s profile image
Jeremy M. 
on Birdeye

2 years ago

Brandy was helpful. Pennymac was fine. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,510 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.