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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Hi
The staff at PennyMac made my refi almost effortless, they have always provided outstanding service.
It went just as it was layed out
The process took way too long. Calls were not answered and always directed to the same mailbox. It seemed like PennyMac only employs one person. While I was signing the closing documents I had questions. The notary’s attempts to reach someone and mine went no where. I felt Aida was a bit curt but tried to understand the pressure she must be under. Hire more people. Be response on a timely basis.
Process was quick, from on line application to close.
The woman, Blen Alemu made the process pleasent. She was knowledgeable, kind and patient. Thanks for everything.
The communication is poor. It is almost impossible to reach a live person.
Thanks Pennymac! The process was great.
Everyone was very efficient,professional and personal with the communication and expectations and very helpful thru the entire process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,609 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.