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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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Benjamin C.'s profile image
Benjamin C. 
4 years ago

It was a great experience 

DANA R.'s profile image
DANA R. 
4 years ago

This was the easiest refinancing process ever!! 

Sandra C.'s profile image
Sandra C. 
4 years ago

Everything was excellent up to the final week. I didn't get the final closing disclosure after I submitted the last requested documentation, so I didn't know what the final cash to close amount was. On closing day I had to contact the escrow agent to see how much money we needed that day. 

Samuel S.'s profile image
Samuel S. 
4 years ago

Lori Gibson was assigned to our loan and was very good, but she was assigned at the zeroth hour after weeks of mismanagement. 

Edwin Vallette J.'s profile image
Edwin Vallette J. 
4 years ago

Tsia was very helpful. We had a problem with the closing agent and she handled the situation immediately getting a second closing agent so that we could close the same day. 

KEVIN C.'s profile image
KEVIN C. 
4 years ago

Very professional 

Mary O.'s profile image
Mary O. 
4 years ago

Great experience 

Arabel G.'s profile image
Arabel G. 
4 years ago

This whole refinance experience was so easy and simple to understand. I will definitely use PennyMac again in the future. Thank you PennyMac team 🙂 

Robert E.'s profile image
Robert E. 
4 years ago

The entire refinance process with PennyMac was superb. I was already a client so I was glad when PennyMac reached out to me concerning a refinance option on my existing mortgage loan due to decreasing interest rates. The PennyMac Loan Services team kept me informed during the process and document review/submission was a breeze. Thank you for a professional experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.