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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,981 reviews
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ROBERT W.'s profile image
ROBERT W. 
5 years ago

I was called often during the process to ensure everything was done in a timely manner. Liam was good to deal with. 

ROBERT H.'s profile image
ROBERT H. 
5 years ago

The loan officer, Jonathan Ryan. 

John B.'s profile image
John B. 
5 years ago

Quick service. Fast to close. We had a family medical emergency requiring us to fly to Florida for our sons heart procedure. Getting the closing done so quickly after we notified Ashley our loan officer gave us one less Thing to worry about. The team responded to us as people not just a number. That was so refreshing. Thank you again. 

William C.'s profile image
William C. 
5 years ago

Oscar was great, I'm ESL, he was able to understand and helped me thru all the process. I know he is a busy person and many times was difficult to speak with him, but he was prompt to call me back and reply my emails. He has a great time they were always willing to help me also. I had problems with the seller but that didn't have nothing to do Oscar and his team. When finally the seller finalize with his part the papers from the bank we're ready. Thank you guys you have have good team. 

Matthew G.'s profile image
Matthew G. 
5 years ago

It was very simple! 

Jordan J.'s profile image
Jordan J. 
5 years ago

My overall experience wasn’t bad. At the end of the day everything worked out, just the timeline got a little askew due to lack of communication. I felt that some documents where asked for multiple times and I sent them every time but things just didn’t go as smoothly as I had imagined. My over experience was okay at the end of it all. 

ADAM B.'s profile image
ADAM B. 
5 years ago

They made everything so easy and at a superior interest rate. Very happy! 

PAMELA JO A.'s profile image
PAMELA JO A. 
5 years ago

Very friendly service 

Robert S.'s profile image
Robert S. 
5 years ago

Overall, very professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,981 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.