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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,981 reviews
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CINDY TUCKER B.'s profile image
CINDY TUCKER B. 
5 years ago

The email I received from Bren indicated everything was set, we were to receive a specific amount back on 2/4 and that the notary would be out for our signatures. The amount on the paperwork we signed thereafter indicated $300 to $400 less than Bren indicated in her email but we didnt want to go through the hassle to try to get things fighred out so let it go. Michael and Bren were great to talk too. Thanks for getting us the better interest rate and staying within the timeline! 

Gordon H.'s profile image
Gordon H. 
5 years ago

clear and understanding of what's going on with refinancing and rates. R there any T-SHIRTS available for clients who stay with PENNYMAC...…………. THANKS 

RICHARD F.'s profile image
RICHARD F. 
5 years ago

None 

Dean Bressler S.'s profile image
Dean Bressler S. 
5 years ago

Everything went so smooth from start to finish. Very impressed. 

JOHNNY W.'s profile image
JOHNNY W. 
5 years ago

The communication after the loan process started was very minimal, I was told I would have weekly updates and that didn’t happen. I feel like once I was lured into this refi all communication stopped. 

William C.'s profile image
William C. 
5 years ago

All persons were helpful and gracious, the process was nearly painless 

CHIMEZIE N.'s profile image
CHIMEZIE N. 
5 years ago

Every step of the process was clear and precise. Questions were clearly explained with prompt updates. I have not hesitation recommending PennyMac to anyone 

VINCE P.'s profile image
VINCE P. 
5 years ago

. 

Robert R.'s profile image
Robert R. 
5 years ago

Communication was continuous and helpful throughout the process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,981 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.