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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.62,653 reviews
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PEDRO MATHEWS J.'s profile image
on Birdeye

2 years ago

All around amazing experience. Jessica Raynor and her team were helpful and got the process done fast for me. 

David S.'s profile image
David S. 
on Birdeye

2 years ago

I don't believe I ever talked to this Jessica Raynor. I called a couple times and never got a call back. Everything was communicated to me from someone else. 

Claudia Araiza- D.'s profile image
Claudia Araiza- D. 
on Birdeye

2 years ago

Thank you. 

Robert Alexander J.'s profile image
Robert Alexander J. 
on Birdeye

2 years ago

Not being charged additional closing costs for waiting on documentation from the sewer company when I was told there would be no charge. 

Yvonne R.'s profile image
Yvonne R. 
on Birdeye

2 years ago

Professional and timely 

David L.'s profile image
David L. 
on Birdeye

2 years ago

Jessica Raynor was fine, and no issues with the service she provided. My Loan Officer told me there wasn't going to be a hard inquiry on my credit, yet there was. He told me there wasn't a need to do all this extra paper work because of the VA IRRL, which would make it quick. It was no different than any other loan and I should have shopped around. He didn't disclose the origination fee when we first talked about the quote, and then told me to not pay attention to any disclosures as they were "just estimates" and were all... read more

Michael M.'s profile image
Michael M. 
on Birdeye

2 years ago

Mrs. Jessica Raynor was extremely pleasant to work with. She answered all my questions promptly. Her communication was top notch and she was very knowledgeable about the process. I would like to personally thank her for going above and beyond. 

Craig D.'s profile image
Craig D. 
on Birdeye

2 years ago

Jessica was fantastic, however, before her it was awful. Poor communication, asked for the same documents multiple times, had to answer the same question multiple times and took much much longer than expected. 

Matthew C.'s profile image
Matthew C. 
on Birdeye

2 years ago

They made it very easy. Everything was handle fast and efficiently. Would highly recommend Pennymac for anyone's mortgage needs. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,653 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.