PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,652 reviews
Select a rating
Anthony G.'s profile image
Anthony G. 
3 years ago

Very easy and quick. 

GEOFFREY O.'s profile image
GEOFFREY O. 
3 years ago

The refi process was mostly seamless - since then we've had nothing but trouble. We cannot even successfully do a monthly payment through our bank - we never had an issue before. It has been completely frustrating. 

Franc O.'s profile image
Franc O. 
3 years ago

Good experience overall. 

Jerry Baughman I.'s profile image
Jerry Baughman I. 
3 years ago

Very easy to communicate with. Has made my experience with PennyMac wonderful. When I buy a new home I will be using PennyMac again. 

Pernell W.'s profile image
Pernell W. 
3 years ago

PennyMac service team were friendly , Knowledgeable and very professional 

Carl R.'s profile image
Carl R. 
3 years ago

Not screwing up my credit report,because of a small error,and lack if effort to correct it. 830 credit score when we atarted, 635 after two months even though you were paid, cashed the checks, and returned rhem to me,still reported me as not paid. Im 75 yr old disabled vet, and dont need this.... 

Frank Blink I.'s profile image
Frank Blink I. 
3 years ago

The survey indicated how I felt about my recent refi, however, I had a pennymac rep call me the other day and was not cooperative or helpful and was short with me and rude I could not confirm if she was with your team and I am leary of scammers so I requested yhat she send me an email and a call back number my request was refused so I am still leaning towards the possibility that the caller was not from your team 

Paul F.'s profile image
Paul F. 
3 years ago

5 star GREAT JOB TO ALL AT PnnyMac 

THOMAS D.'s profile image
THOMAS D. 
3 years ago

My wife and I communicated that she would was leaving here currently employer not transferring when we move interested. But her income was used to qualify us for the loan rather than my disability and at the last minute. Less than a week before the closing we were told about this issue and had to correct this issue which I had originally said we should qualify the loan on my income. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,652 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.