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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,653 reviews
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Dana S.'s profile image
Dana S. 
3 years ago

My experience with PennyMac was great!! Very efficient and easy to work with. The communication was great. I was able to close a few days ahead of time. I highly recommend using PennyMac! 

Ronald R.'s profile image
Ronald R. 
3 years ago

Professional, knowledgeable, polite. 

David Miller J.'s profile image
David Miller J. 
3 years ago

I never talked to Brandon Winn. Basically the app did all the work. I felt the process took longer than I expected. To be clear I’m not dissatisfied, I just think that the app did all the work. The customer service team was helpful with every issue I had. Once again I’m not unhappy I just didn’t have any interaction with Mr. Winn outside of emails. 

WILLIAM W C.'s profile image
WILLIAM W C. 
3 years ago

The whole loan process was quick and easy. 

Melvin R.'s profile image
Melvin R. 
3 years ago

It was GREAT!! 

Scott A H.'s profile image
Scott A H. 
3 years ago

Quick. Efficent. Painless. 

VERAN L.'s profile image
VERAN L. 
3 years ago

When it comes to direct deposit I talked to two different agents and my payment was not taken out and I missed two months of payment !!!! And I was feeling like my payment was good. Then I get a call saying I did not make payment!!😩.Well let me say that I had a credit score that was in the high700's and what a freaking blow! right I thought I was good right but little did I know it f--- up my CREDIT SCORE and I always try to HANLDE "MY BUSINESS😔😔😔 that's what's up? hello. 

Madalena S.'s profile image
Madalena S. 
3 years ago

Evey person we spoke to from the application process to the actual closing was exactly knowledge and friendly and also took the time to make sure we understood everything and had everything we needed. 

LEROY C.'s profile image
LEROY C. 
3 years ago

Clear, accurate, & courteous instructions and advice made the process simple, fast, and not unpleasant. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,653 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.