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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
he was very thorough and helpful.
Everything was great. The entire staff was very professional and experience in conversations.
Our first loan officer Oscar was great, but after his service everything was horrible, Paul was hard to understand and didn’t communicate well
FOLLOW UP AND COMMNICATION POOR
Please don't ask for documents twice, makes me thing you messed something up. Also, if someone says they are on vacation for a certain amount of time, please adhere to that person's request and font contact them during their vacation time.
Reasonably fast, accurate and professional
This has been a great experience. You guys made what would normally be stressful situation such an easy process. I am so glad with my decision to refinance with my original mortgage company because you guys have proven to care about your customers and have excellent customer service. You are honest and upfront and even with the conditions changing and how upsetting it was to hear , after thinking about how much financially it was the best decision I know you are also concerned with helping your customers improve their financ... read more
The understanding of my thoughts on the appraisal not being what I thought it should be and Pennymacs willingness to make the loan documents be where I would accept.
I feel like all communication was honest and straight forward, which is the most important thing to me. Other than that, I appreciate that the process was convenient and quick.
PENNYMAC has a 4.6 star rating with 2,650 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.