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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,650 reviews
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Juan R.'s profile image
Juan R. 
2 years ago

he was very thorough and helpful. 

TONYA THOMPSON E.'s profile image
TONYA THOMPSON E. 
2 years ago

Everything was great. The entire staff was very professional and experience in conversations. 

Cristobal A.'s profile image
Cristobal A. 
2 years ago

Our first loan officer Oscar was great, but after his service everything was horrible, Paul was hard to understand and didn’t communicate well 

Gregory C.'s profile image
Gregory C. 
2 years ago

FOLLOW UP AND COMMNICATION POOR 

Jillian C.'s profile image
Jillian C. 
2 years ago

Please don't ask for documents twice, makes me thing you messed something up. Also, if someone says they are on vacation for a certain amount of time, please adhere to that person's request and font contact them during their vacation time. 

William D.'s profile image
William D. 
2 years ago

Reasonably fast, accurate and professional 

Marilyn G.'s profile image
Marilyn G. 
2 years ago

This has been a great experience. You guys made what would normally be stressful situation such an easy process. I am so glad with my decision to refinance with my original mortgage company because you guys have proven to care about your customers and have excellent customer service. You are honest and upfront and even with the conditions changing and how upsetting it was to hear , after thinking about how much financially it was the best decision I know you are also concerned with helping your customers improve their financ... read more

Bradley T.'s profile image
Bradley T. 
2 years ago

The understanding of my thoughts on the appraisal not being what I thought it should be and Pennymacs willingness to make the loan documents be where I would accept. 

Deryk R.'s profile image
Deryk R. 
2 years ago

I feel like all communication was honest and straight forward, which is the most important thing to me. Other than that, I appreciate that the process was convenient and quick. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,650 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.