This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Fort Worth, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very friendly and professional. Maybe a bit more training would improve his outcomes
This loan process was so drawn out. The fact that you use so may third party sources made the closing later than expected. Documents were requested multiple times after they were already filled out. I was given time frames of when things would be completed and they were consistently done at the far end of the estimate and twice after they were supposed to be done. I would not recommend or attempt to use PennyMac again
if you would have returned my calls when I asked you and Gil to call me, instead you just kept E-mailing me that documents were still needed
She was so helpful information about the situation and she was so sweet and took care of the job she was so wonderful about it
Michael Bojaj started the process and he was awesome. Tracy Webb took over and nothing moved for weeks, she was terrible. Then Troung (Paul) Le took over and did a great job expediting the loan to meet the closing date.
The ease of the entire process and the outstanding service Keegan provided.
Good customer services
Paul Le had no idea what he was talking about 95% of the time. Loan closes late. Documents are still incorrect and we had to put down 32% of the cost of our home to finally close… an absolute joke of an experience! Still waiting to hear back because they did not use the correct appraisal! I can not recommend Pennymac as there was not 1 single evened that went smoothly!!!
The process was very smooth and easy to understand
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 2,650 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.