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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,652 reviews
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Philip F.'s profile image
Philip F. 
3 years ago

Better communication within your team process. We were told our first mortgage payment was scheduled for March 1st. We get to closing and find out it is February 1st. Last minute requests caused significant, unneeded stress. 

SHELDON S.'s profile image
SHELDON S. 
3 years ago

This is the second time that I’ve wanted to do a cash out refinance and the second time that I have been told that I didn’t qualify. but, I do qualify to refinance at a lower rate and have to start over again. Not going to do this again with PENNYMAC unless it is a cash out refinance. If PENNYMAC cannot do it, I will find a company that can. 

STEVEN L.'s profile image
STEVEN L. 
3 years ago

PennyMac has been a great company to work with. 

German Rueda M.'s profile image
German Rueda M. 
3 years ago

New lower interest, lower monthly payment, and received money back 

JOHN C.'s profile image
JOHN C. 
3 years ago

I have had no issues or concerns regarding Leah. She kept in contact with status of application and required document activity. However, when I got the original closing estimate it showed I would get ~$400 back at closing and all of the other numbers were accurate to the best of my knowledge. The next iteration of the closing document had a full year of property taxes added as a prepaid amt. plus 4 months of property taxes for escrow. As well, ~$360 was added for flood insurance that had never been present before and not ne... read more

John Mitchell J.'s profile image
John Mitchell J. 
3 years ago

Simple and clear to understand the process and excellent communication from the team. 

Gary Wilburn I.'s profile image
Gary Wilburn I. 
3 years ago

Thanks for the assistance 

AARON G.'s profile image
AARON G. 
3 years ago

Easiest stress free refinance experience. 

Kinsey B.'s profile image
Kinsey B. 
3 years ago

The overall experience was rather smooth and effortless on my half. Communication was always on point and we didn’t have to worry about anything. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,652 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.