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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great experience everything went very smooth and a lot faster than I expected
Great working with leah
She explained the process, and had a great attitude and personality, she made the experience very easy .
Great! Thank you very much!
Fast and easy service, thank you!
If every member from my loan officer to every member of my MAC team were as good as Blake and Jose. They both listened, explained and responded to all my concerns and kept in touch with me especially Blake. One MAC team member had no clue to what she was talking about and was very rude. I called and requested my loan officer call me back four times and never once did I receive a call back. So if everyone was as considerate and helpful as Blake and Jose, it would have been a perfect experience.
I never worked with Dane Kilbourne. I was in contact with Travis Vorbeck. After the initial phone call to complete the application he emailed and answered one question. After that I didn't hear from anyone at PennyMac until the attorney contacted me before the closing.
Katherine was sending weekly updates and contacted me when necessary.
Julianna was awesome! She listened to my concerns, tackled them, and ask what solution would convince me that refi was a good option. Then, she exceeded those goals! Super happy we waited to refi and had a knowledgeable professional to assist me in getting the best rate I qualified for with least amount of fees. Do no regret one bit! Thank you for proving customer service still exists.
PENNYMAC has a 4.6 star rating with 2,652 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.