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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,652 reviews
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Shawn S.'s profile image
Shawn S. 
3 years ago

Not at this time. 

ZACHARY T.'s profile image
ZACHARY T. 
3 years ago

Aweso.e experience 

John S.'s profile image
John S. 
3 years ago

Brittney Hinson was very helpful setting up the refinance process. The website is clear and helpful. Documents requested are not difficult to find. Brittney asked her supervisor to match the numbers we got from another lender, which is why we stayed with Penny Mac. Only thing that we wish was easier was calling customer service to cancel our last payment of the old loan. I called several times and was on hold for an hour but no one answered. 

Philip W.'s profile image
Philip W. 
3 years ago

me having more brains 

Edward S.'s profile image
Edward S. 
3 years ago

Nolan took the time to answer all of my questions. If he didn’t have the answer immediately, he was honest but provided references and promptly called upon clarifying. I really appreciate his advice and assistance thru this process 

Scott H.'s profile image
Scott H. 
3 years ago

Alecia was great. I feel like the amount to recoop was not conveyed correctly. But that was jot on her. She was patient and great to deal with. 

Mario Fierro M.'s profile image
Mario Fierro M. 
3 years ago

PENNYMAC does not have it all together. Felt that my loan was the first one done by them. 

Ashley C.'s profile image
Ashley C. 
3 years ago

Some of the documents asked for were redundant. There were issues that needed to be fixed by my husbands employer and no reached out to him without us having to essentially beg. 

Michael C.'s profile image
Michael C. 
3 years ago

Everything was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,652 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.