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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brittney Hinson was very helpful setting up the refinance process. The website is clear and helpful. Documents requested are not difficult to find. Brittney asked her supervisor to match the numbers we got from another lender, which is why we stayed with Penny Mac. Only thing that we wish was easier was calling customer service to cancel our last payment of the old loan. I called several times and was on hold for an hour but no one answered.
I was very impressed with how professional he was how easily he made this transition happen I would recommend
me having more brains
Just awesome and understandable.
Some of the documents asked for were redundant. There were issues that needed to be fixed by my husbands employer and no reached out to him without us having to essentially beg.
Very easy process.
The process of refinancing was great. The communication with PennyMac was awesome. No issues! I would highly recommend PennyMac to friends and family.
Everyone who assisted us with this loan made the process very easy.
Everything was great
PENNYMAC has a 4.6 star rating with 2,671 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.