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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There was a minor disconnect between what the loan officer told me and what was on my final paperwork. Natalie did an excellent job at helping to rectify the disconnect, however, the experience made me apprehensive of the transparency within the loan process.
Professional and courteous
Joyce Long and the other members of the Penny Mac Team were very helpful with everything as well as getting back to us promptly when we called or text with questions.
Thank you.
Great customer service
Everything was organized and smooth via email which is the most effective way of communicating back forth.
Everything was explained properly as Ms Oehriem took me through the refinance process. I am very happy with the end results.
Because I was already a PennyMac customer, the refi process was streamlined, and the PennyMac staff walked me through the process in an efficient and thorough manner.
Clear communication from start to finish. Great experience
PENNYMAC has a 4.6 star rating with 2,657 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.