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PENNYMAC

4.6

About this business

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,657 reviews
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Alexandria P.'s profile image
Alexandria P. 
3 years ago

There was a minor disconnect between what the loan officer told me and what was on my final paperwork. Natalie did an excellent job at helping to rectify the disconnect, however, the experience made me apprehensive of the transparency within the loan process. 

Sefero B.'s profile image
Sefero B. 
3 years ago

Professional and courteous 

Elizabeth G.'s profile image
Elizabeth G. 
3 years ago

Joyce Long and the other members of the Penny Mac Team were very helpful with everything as well as getting back to us promptly when we called or text with questions. 

Nicole G.'s profile image
Nicole G. 
3 years ago

Thank you. 

Jesse W.'s profile image
Jesse W. 
3 years ago

Great customer service 

Porsha W.'s profile image
Porsha W. 
3 years ago

Everything was organized and smooth via email which is the most effective way of communicating back forth. 

Phillip H.'s profile image
Phillip H. 
3 years ago

Everything was explained properly as Ms Oehriem took me through the refinance process. I am very happy with the end results. 

Alan A.'s profile image
Alan A. 
3 years ago

Because I was already a PennyMac customer, the refi process was streamlined, and the PennyMac staff walked me through the process in an efficient and thorough manner. 

Billy W.'s profile image
Billy W. 
3 years ago

Clear communication from start to finish. Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,657 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.