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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,652 reviews
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Alexandria P.'s profile image
Alexandria P. 
3 years ago

There was a minor disconnect between what the loan officer told me and what was on my final paperwork. Natalie did an excellent job at helping to rectify the disconnect, however, the experience made me apprehensive of the transparency within the loan process. 

Sefero B.'s profile image
Sefero B. 
3 years ago

Professional and courteous 

Elizabeth G.'s profile image
Elizabeth G. 
3 years ago

Joyce Long and the other members of the Penny Mac Team were very helpful with everything as well as getting back to us promptly when we called or text with questions. 

Nicole G.'s profile image
Nicole G. 
3 years ago

Thank you. 

Jesse W.'s profile image
Jesse W. 
3 years ago

Great customer service 

Porsha W.'s profile image
Porsha W. 
3 years ago

Everything was organized and smooth via email which is the most effective way of communicating back forth. 

Phillip H.'s profile image
Phillip H. 
3 years ago

Everything was explained properly as Ms Oehriem took me through the refinance process. I am very happy with the end results. 

Alan A.'s profile image
Alan A. 
3 years ago

Because I was already a PennyMac customer, the refi process was streamlined, and the PennyMac staff walked me through the process in an efficient and thorough manner. 

Billy W.'s profile image
Billy W. 
3 years ago

Clear communication from start to finish. Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,652 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.