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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
112 S. Lakeview Canyon Road, Ste. 120, 130, 200, 220, Thousand Oaks, CA, 91362, United StatesGet directions
|Mon||6:00 a.m. to 7:00 p.m.|
|Tue||6:00 a.m. to 7:00 p.m.|
|Wed||6:00 a.m. to 7:00 p.m.|
|Thu||6:00 a.m. to 7:00 p.m.|
|Fri||6:00 a.m. to 7:00 p.m.|
|Sat||6:00 a.m. to 5:00 p.m.|
The closing and everything was so quick , they made it so easy
Make sure you're sending the correct version of links to the information you're requesting. I was sent a link that the web customer service person I spoke with told me was from two iterations ago. That delayed me finishing the documents that were requested. My criticisms aren't necessarily of Jeffrey Johnson because I didn't actually speak to Jeffrey during the entire refinance process. I received several voicemails from him but when I called back to speak with him directly, I was always routed to another person. I felt li... read more
Easy to work with despite my internet problems I was experriencing.K udos on your performance!
Great communication and desire to help.
Great communication, simple process.
The process was fast and easy. The rep explained the process well and answered all of my questions.
The process was very quick and easy. We closed sooner than anticipated.
Better communication throughout
PENNYMAC has a 4.2 star rating with 54 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.