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Perfect Painting & More

4.5

About this business

Location details

600 Fairmount Ave, Towson, MD, 21286, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.5583 reviews
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Moe R's profile image
Moe R 
2 years ago

Do not hire this company. Hire your own painters. Got a estimate for a whole house painting project, once the work was already in progress they wanted more money claiming the work was more than what was initally expected. Record video of your walkthrough, get everything in writing if your must go with this company. All they are is a middle man, they hire a paint contractor which you can do yourself. 

Carrie W's profile image
Carrie W 
2 years ago

AVOID AT ALL COSTS! I have never seen such a poor paint job! When trying to cover up the overpaint they got on my ceilings while painting the paint doesn't match my ceiling, so now there is super bright spots from their attempt to coverup their mistakes. They did have any clean lines around the molding and there was so much paint splatter on my floors. I wish I could attach the pictures because they speak for themselves. They will sell you the world, but you get nothing close to perfect! You would think for over $4000.00 the... read more

Business response:

Hello Carrie, My name is Mike H*****. I am the owner of Perfect Painters. We pride ourselves in making sure everyone of our customers is satisfied. I sincerely apologize that you aren't. I am not sure how this situation escaped my view. We would love to come back, and correct any of the outstanding issues. My direct # is 443-********. Please call me so we can schedule a time to address each of your concerns. I am so sorry this happened. But, we will certainly fix it. 

David D's profile image
David D 
3 years ago

On 7/26/2023 I contracted with Perfect Painters & More to paint a steel pole barn on three sides matching color to the front. The representative came out and said THEY could match the color and paint the shed. I talked with the wife and signed 3 days later. After some thinking I decided that the shed should be power washed before painting as it was dusting off so I called & had that added to the contract. I received an email requesting a paint choice where I again explained that THEY were supposed to match the color. Receive... read more

Elaine S's profile image
Elaine S 
4 years ago

Needless to say the crew rushed through six room in three days. Paint was splattered on counters, sinks, and top of toilets in both bathrooms. Paint was left on the bottom of their shoes and left paint on my hardwood floors. They made a mistake by painting the color for the bathroom in my bedroom and the bedroom color was put in the bathroom. They were NOT suppose to paint the wood work in my bedroom and bathroom and they painted it over with white paint. They were suppose to fix the side of the chimney wall in the bedroom a... read more

Business response:

Hello Mrs. ********, I'm extremely sorry to hear that you have had such a negative experience. When you first reached out regarding some of the issues listed above, we immediately offered to send a crew to repair them and our manager offered to meet with you as well. You requested instead that we refund a small portion of your balance payment as settlement for the issues, which we immediately did in an effort to rectify the situation however you desired. When you contacted us later regarding the bag of clothes, comforter set... read more

Kat's profile image
Kat 
4 years ago

We had this company paint the majority of the interior of our house in March 2021. We wanted to have the job completed before we moved our furniture into the house. We made it super easy for the crew to get in and get the job done. Unfortunately, the crew rushed the job to have it completed a day earlier than scheduled. The first day was great with a full crew of about half a dozen people. 2 people showed up the next day. Needless to say, this has been nothing but a headache. The house was a mess (paint splatter on our appli... read more

Mike B's profile image
Mike B 
4 years ago

Work was done pretty well, the 100 foot wood fence was waterproofed. Only a single worker showed up but the estimator told us there would be a crew. It took one person 2-1/2 hours and 4-1/2 gallons of water sealant to do the job. No plastic covering was placed on my heat pump, shed, sidewalk, or pool cover as promised by the estimator. For this I paid over $1000 in labor. Unaware of the true cost, I thought the $1400 quite was high but assumed the going rate for what I thought they were going to do. Now I realize I think I'v... read more

Ruta C's profile image
Ruta C 
4 years ago

Not a good experience with the company per se -- unusual business practices. Perfect Painters' rep Sam came to our house to give an estimate for an exterior painting. He gave me a verbal estimate and quickly prepared, on the spot, a hardly legible hand-written 'scribble' of the work proposal and left. I contacted him asking for a more professional looking contract, he sent us slightly better version; however, never asked to counter-sign it. We really needed the painting job to be completed within a specific time frame, and w... read more

Business response:

Hello Ruta, We are very sorry for the administrative issues you had on the job we did for you. I am glad the painting turned out satisfactory. But, I am very disappointed we dropped the ball on coordinating the details with you. I want everyone to have an outstanding experience with Perfect Painters. I don't want to offer excuses. Your contact info got entered into our system incorrectly, and that got us off on the wrong foot. I will issue a credit back to your credit card to compensate for some of the frustration we caused... read more

Shelly F's profile image
Shelly F 
7 years ago

I would not recommend for painting the outside of your house, all the staff was very pleasant, we decided after being in our house for 20 years we wanted to change the color of the outside of our house, we had them to come out and they walked around my house, they said the job could be done, we had them to paint our house the job looked very good until two weeks later we developed soft ball size bubbles in the front of our house, they sent the painters back out for them to tell us the siding is loose that's why we have the e... read more

Carolyn K's profile image
Carolyn K 
7 years ago

WARNING! WARNING! WARNING! I would NOT recommend this company to my worst enemy. Everyone was very nice but the job was beyond sloppy and, as I continue to clean up the mess he left, I find more areas that were not painted. The painter seemed to be in a hurry and he did a very messy job. I called the company about the issues that were obvious to me at the time. The painter came back to fix them but was in such a hurry he continued to make a mess. He walked into my home tracking dirt on my hardwood floors. I had to call this ... read more

Frequently asked questions about Perfect Painting & More

How is Perfect Painting & More rated?

Perfect Painting & More has a 4.5 star rating with 583 reviews. 

When is Perfect Painting & More open?

Perfect Painting & More is closed now. It will open tomorrow at 8:30 a.m.