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463393 State Rd 200, Yulee, FL, 32097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
We, as well as our dog, love Pet Paradise! It's so nice and clean. We like that they limit outdoor play time in the summer. Their grooming services are very good. Great staff!
Business response:
Thank you! We are so glad to hear that our passion is shining through. We can’t wait to welcome you back to Pet Paradise.
My dog is a senior with special needs and they did a great job taking care of him. Should I need to have someone watch my dog again while I'm out of town, then I won't hesitate to use their services once more.
Business response:
Thank you J for the great review. We appreciate you bringing your pet to paradise!
It is truly a paradise!!! We moved to Fernandina Beach a little over a year ago. Our dog Boot is a young acting 10 year old. He has a wonderful home life here, but when we pull up to the Pet Paradise in Yulee, he goes nuts!!! He loves staying there. Dogs get along and the people who work there are so loving and pay a lot of attention to the doggies. There is a very nice shallow dog pool. Extremely wonderful place to board your dog. I've heard great things about their doggie day camp. The Rawsons-
Business response:
Thank you for giving us 5 stars! We appreciate it and hope to see you again soon.
Cancelled my grooming appointment and was unable to let me know because "my voicemail was full". Showed up with the puppy and was turned away. Absolutely horrible customer service as well.
I would welcome you all to reach out. I asked Adare to give me more information about Mowgli's incident and heard nothing. You have all my information
Business response:
Hi Martha, thank you for bringing this experience to our attention. The health and safety of the pets in our care is the top priority of Pet Paradise. May a member of our team contact you directly to learn more about your recent experience?
I would not recommend this business for grooming. I made a grooming appointment for my dog , was told it would be a 2-3 hour appointment. I finally called them 5 hours later, he had not even been groomed.6 1/2 hours later I was able to get my dog . Was told they now only have one groomer. I was upset that my dog was in a cage for so long , I also had to plan around this appointment and no one called to let me know they were running behind. And the grooming job was 'meh.' Definitely do not go here unless you have no other ... read more
Business response:
We are sorry to hear that your experience did not meet your expectations. May a member of management contact you to learn more?
Make sure they are very clear about what is included in their expensive fees. I brought my sheltie in for a full groom, when making the appt and speaking to the groomer about needing his undercoat removed (deshedded). Got him back and best groom he's had. Brought him for a second time, had the same conversation, expecting the same result and he was barely trimmed, his fur very thick. I brought him back in 2 1/2 wks (due to covid dx) with my concern about the results when I found out the deshedding is actually another $25... read more
Business response:
We are sorry to learn of your experience. We strive to provide our guests with a safe, clean and fun experience. May we contact you to learn more?
I took my dog to p pet paradise they were so afraid of him they put him out and all they did was test and charge $400 did not treat the problem and sent him home so unhappy will never ever take him there again overcharged and under procedure
Business response:
At Pet Paradise Amelia, we are committed to providing your pet with a safe, clean and fun visit. We are so sorry to learn about your recent experience with us, but we would love to talk more about how we can improve.
PROS: Most of the employees are very nice. Facility is clean. Our dog loves going. Cons: 1.Discount Vet plan is a waste of money. Even with the discount plan their fees are higher than a regular vet. 2. They change the rules on you at the last minute and then it's pay extra or don't come. I got a call that my dog couldn't return unless I got my dog fixed or paid an extra $20.00 a day. He was schedule to come the next day. I was told they changed the rules 30 days ago and just got around to telling ... read more
Business response:
We are sorry to hear that your experience did not meet your expectations. May a member of management contact you to learn more?
Pet Paradise Amelia has a 4.4 star rating with 300 reviews.
Pet Paradise Amelia is open now. It will close at 7:00 p.m.