Pet Paradise Amelia

Cathy L. 

on Yelp

3 years ago

I would not recommend this business for grooming. I made a grooming appointment for my dog , was told it would be a 2-3 hour appointment. I finally called them 5 hours later, he had not even been groomed.6 1/2 hours later I was able to get my dog . Was told they now only have one groomer. I was upset that my dog was in a cage for so long , I also had to plan around this appointment and no one called to let me know they were running behind. And the grooming job was 'meh.' Definitely do not go here unless you have no other ... read more

Peter F. 

on Yelp

3 years ago

Make sure they are very clear about what is included in their expensive fees. I brought my sheltie in for a full groom, when making the appt and speaking to the groomer about needing his undercoat removed (deshedded). Got him back and best groom he's had. Brought him for a second time, had the same conversation, expecting the same result and he was barely trimmed, his fur very thick. I brought him back in 2 1/2 wks (due to covid dx) with my concern about the results when I found out the deshedding is actually another $25... read more

Nancy W. 

on Yelp

3 years ago

I took my dog to p pet paradise they were so afraid of him they put him out and all they did was test and charge $400 did not treat the problem and sent him home so unhappy will never ever take him there again overcharged and under procedure 

Arlene B. 

on Yelp

4 years ago

PROS: Most of the employees are very nice. Facility is clean. Our dog loves going. Cons: 1.Discount Vet plan is a waste of money. Even with the discount plan their fees are higher than a regular vet. 2. They change the rules on you at the last minute and then it's pay extra or don't come. I got a call that my dog couldn't return unless I got my dog fixed or paid an extra $20.00 a day. He was schedule to come the next day. I was told they changed the rules 30 days ago and just got around to telling ... read more

Nancy W. 

on Yelp

4 years ago

I called to cancel a reservation. Due to COVID's. I'm typing this while I wait for them to answer- already 30 min. There is nothing they could be doing that prevents them from answering the phone in 30 min...,and still going !!!