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Pet Paradise Hilton Head

4.6

About this business

Location details

139 Okatie Center Blvd N, Okatie, SC, 29909, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.6286 reviews
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Rose S.'s profile image
Rose S. 
rating
a year ago

Absolutely, my dog loves this place can't wait to play with his doggie buddies and swim in the pool 

Clarissa K.'s profile image
Clarissa K. 
rating
a year ago

Came here to check out the facilities. It was nearby Starbucks and I noticed they used the word Pet not Dog in their business name. So as I park and enter this place I noticed several gates to get into the entrance. I immediately see pools located outside with dogs. They separate by size. So I ask what about Cats considering I have three. They point over to a sad looking room with cells to lock them up in. At $32. cat per night $26. Per additional cat. This would be extremely expensive for me to have my pets at. Also it i... read more

Bill S.'s profile image
Bill S. 
rating
5 months ago

We boarded our two cats in December for five days. When we arrived to pick them up, one of the cats refused to leave his kennel. I volunteered to assist, and was appalled at the mess in the kennel. It was disgusting and the smell was terrible. I don't think either of their kennels had been cleaned at all. On top of that my cat was terrified. When we got home he did not allow either of us to touch him for several days, and it took two baths to remove the stench from both of our cats. We will never board our cats there ... read more

Business response:

Hi Bill. We’re very sorry to hear about your recent experience and understand how upsetting this must have been. Cleanliness and comfort are extremely important to us, especially for our feline guests. What you described is not reflective of our standards, and we take feedback like this very seriously. We would appreciate the opportunity to learn more and address your concerns directly, and we encourage you to contact us so we can discuss this further. Thank you for bringing this to our attention. 

Colleen L.'s profile image
Colleen L. 
rating
7 months ago

This place refuses to let my 5 month old puppy go in and immediately locks him in one of the cages I got him out as fast as possible please don't go here unless you want to hurt your pets 

Ryan K.'s profile image
Ryan K. 
rating
9 months ago

I don't know what happened, but my dog was there for 3 days and now he's eliminating in the house constantly. He was potty trained early, but I'm just assuming he didn't get any bathroom breaks. He was such a good dog, but somehow someway they undid a lot of training. Never going back, never recommending, in fact I'm going to actively discourage people from going here. 

Kathryn C.'s profile image
Kathryn C. 
rating
a year ago

5 days ago The worst experience I have ever encountered at a dog daycare!!! I took our dog in for an evaluation for dog daycare and boarding. It did not go well. Too many dogs and not a lot of supervision! A smaller dog was put in with the large dogs and started to scream because it was being circled by larger dogs. Instead of removing the stressed dog it remained screaming and a fight broke out. My dog was blamed and we have taken complete responsibility, however, I am noting that I have yet to hear from a supervisor ... read more

James F.'s profile image
James F. 
rating
a year ago

This place is shit. We took our two boys there for a day visit. Before we took them, we had to fill out personal & personality form. In that form, we told them that BOTH dogs have extreme anxiety & they BOTH have not been socialized. And that this is their FIRST time in place like this. But what did they do? They put them with a bunch of other dogs. So, of course, they're going be extremely overwhelmed. Of course they are going to separate from the group. Of course, they are going to snap & nip at the other dogs. Then ... read more

Frequently asked questions about Pet Paradise Hilton Head

How is Pet Paradise Hilton Head rated?

Pet Paradise Hilton Head has a 4.6 star rating with 286 reviews. 

When is Pet Paradise Hilton Head open?

Pet Paradise Hilton Head is open now. It will close at 5:00 p.m.