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16030 Redstone Way, Odessa, FL, 33556, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
If I could give all the stars in the sky I would. I went on vacation and left my puppy for the first time in the hands of others. To say my puppy is a handful is an understatement. He was never around other dogs and he was what I thought was non dog friendly. He was also super nervous with other people. The people here were amazing. I would get a report card with pictures of my puppy playing with other dogs and having the best time ever! I would see the employees giving my puppy all the love and attention he would hav... read more
Business response:
Thank you for taking the time to leave us an outstanding review. We work hard to meet expectations like yours and are happy to hear we hit the mark. We look forward to welcoming your pet back to Paradise!
The facility is beautiful and the staff is great! My Daisy will be going back for sure!
Business response:
Hi Melissa! We appreciate your feedback for Pet Paradise Odessa. We hope to see you and Daisy again soon!
My husband and I had a 30 day trip out west. We left our cat Barney with them. We love this cat so much. Seriously could not have been happier with how well the staff cared for him. When I came to pick him up I saw how they interacted with him. He loved them felt comfortable with them picking him up and getting him in his travel crate. He doesn't like strangers so when I saw him rubbing on them and them scratching and cuddling him. My heart was so happy that he had been in animal loving hands. I will definitely take him back... read more
Business response:
Thank you for taking the time to leave us an outstanding review. We work hard at Pet Paradise Odessa to meet expectations like yours and are happy to hear we hit the mark. We look forward to welcoming your pet back to paradise!
My dog was there from May 4-9, 2025. I took a tour of this place and it didn't seem all that clean (hair was everywhere) and the kennels were dark. I took a chance on boarding my dog anyway. I picked my dog up on May 9th and he was diagnosed with Kennel Cough the next day. I got a Vet bill for $230. I told my Vet that my dog was boarded there for 5 1/2 nights. Yes my dog has ALL his vaccines and is current on ALL of them especially Bordetella. My dog was groomed on May 9th and the Groomer was not all that great. I even left ... read more
If I could give zero stars, I would. The staff and/or policies at Pet Paradise in Odessa, Florida are incompetent and unwise. I took our newly rescued shelter dog there for a facility tour earlier in the week, and he was feisty but not aggressive, which they saw. I let them know that I had no idea how my dog would react in a group dog setting but that he had never shown any aggression toward another dog on his walks, just overexcitement. Today, I took my dog there for the free day/assessment. To introduce him to other dog... read more
Business response:
Hi Janis. We appreciate you reaching out about your recent experience. We understand the importance of safety for all guests in Paradise, especially our new furry friends! Thank you for taking the time to speak with us today, we loved getting to know you more and we hope that we were able to answer your questions and concerns. We look forward to welcoming you and your furry friend back to Paradise soon.
We have boarded our dog, Copper, with Pet Paradise for years, since we first adopted him. He is an over-all young, healthy 4-year-old dog. His most recent stay was for a week in March while we were out of the country for our anniversary. When we brought Copper home at the end of his boarding stay, we checked him over and found an infected wound under his arm. It was large, red, with pus coming out of it. I made an appointment to get him into his vet the next morning. The vet agreed it had been there multiple days to get to t... read more
Nice place. Where able to see dogs on play cam during their stay HOWEVER both dogs ended up with Kennel Cough even though they had the Bordello vaccine. Hope the shut down to decontaminate. I let them know.
Business response:
Hi Cindy. We appreciate your review and feedback for Pet Paradise Odessa. We strive to provide a safe and clean environment for you and your pet, and we are so sorry to learn about your recent experience. We hope to welcome you back to Paradise to create a better impression.
There's literally a former employee in the reviews explaining exactly why this place is awful - by the way. If you want your fur baby to come home with no more skin left on his/her paws causing him/her to be unable to move (poop, play, eat) because this place doesn't understand that the Florida sun hitting fake grass and cement ground can hurt dogs, this is the place for you. (I didn't know they used fake grass until someone else mentioned it to me who also had this issue with their dog). Paying for fake reviews and only c... read more
Business response:
Hi Dani, thank you for bringing this experience to our attention. We are so sorry to learn of your experience. The health and safety of the pets in our care is the top priority of Pet Paradise. May a member of our team contact you directly to learn more about your recent experience?
Horrible experience. Charged me extra because my dog was "difficult". My dog has been to other groomers before and they have always said the opposite. Also, they kept calling him a her. Obviously didn't even care enough to know the gender of my dog.
Business response:
We are sorry to hear that your experience did not meet your expectations. May a member of management contact you to learn more?
Pet Paradise Odessa has a 4.5 star rating with 280 reviews.
Pet Paradise Odessa is closed now. It will open tomorrow at 6:30 a.m.