This profile has been claimed by the business owner or representative.
Petro Home Services
- Heating & Air Conditioning/HVAC
- Pennsauken Township, NJ
About this business
Location details
1701 Sherman Ave, Pennsauken Township, NJ, 08110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clean, quick,andwell done!
Business response:
Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us. Best,Petro Home Services
Called for air conditioner problem. The tech arrived on the scheduled time and took care of the problem. Great service. We have been customers for many years and have always gotten great service and techs are always on time and friendly.
Business response:
Charles ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services
He came over promptly and fixed our problem
Business response:
David ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services
Always responsive and quick to send our support...never had an issue with deliveries, etc.
Business response:
Ron ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services
Always on time, service always performed properly, service people even return (not needed this time) if we have a question. We have the "premium" service contract and do not hesitate to call for service at night and weekends, and service arrives promptly. We are very satisfied.
Business response:
Linda- It is our goal to provide the best customer service possible. We are delighted to hear that all of your service needs have been met. Thank you for taking the time to leave us a positive review! Best regards. Petro Home Services
Great service!
Business response:
Carleton- Thank you for taking the time to leave us a positive rating! We are delighted to hear that you are satisfied with our service! Thanks again, Petro Home Services
Very professional and courteous.
Business response:
Mr Joe! Thank you for taking the time to leave us a positive review, It is our goal to provide total customer satisfaction! Thank you, Petro Home Services
Had a repairman to my house 3 times prior to having the issue fixed on the 4th house call. I received a call on the day of my appointment and was told the part was not in, the appointment was made a week in advance. I had to lose 2 days pay for that issue. As a customer of over 35 years with a service contract that didn’t cover any of the materials. I am not very happy with the price I had to pay and how this situation was handled.
Business response:
Timothy -We understand that our Customer Service Department was able to connect with you in resolving your concerns. We do appreciate your loyalty and are very happy that the situation is being addressed. Don't hesitate to reach out to us should you have any further questions. Regards, Petro Home Services
I've been a long-time customer and spend thousands annually on home heating fuel and over $17,000 on a new home HVAC system. People are always pleasant, but policy management is sorely lacking. I paid the entire HVAC project off over 18 months ago and they continue to show a large balance and only withdrawal against the payment already made as each month passes so my credit report continues to show a large balance erroneously. I've tried 3 times to have this rectified but despite very pleasant encounters, customer service... read more
Business response:
Joseph -We are very sorry to hear about your dissatisfaction and apologize for the misunderstanding you described. Our Customer Service Manager has tried reaching out a number of times but has been unsuccessful. We are very much committed to our customers and would like to speak with you directly so that we can address the issue and rectify the situation. Please reach out to our Customer Service Manager at 1.800.645.4328. Thank you very much. Best regards, Petro Home Services
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.5 star rating with 152 reviews.
When is Petro Home Services open?
Petro Home Services is closed now. It will open tomorrow at 9:00 a.m.