This profile has been claimed by the business owner or representative.
PetSuites Baton Rouge
- Pet Boarding
- Baton Rouge, LA
About this business
Pet Parents love us because we love their pets. PetSuites Baton Rouge is the leader of the pack in pet resorts offering exceptional services for both dogs and cats including boarding, daycare, grooming, and training. Our trusted team of pet-loving pros deliver memorable experiences with personalized service to meet the unique needs of each pet and Pet Parent in fun, convenient, and modern spaces. Our resorts feature large, open indoor and outdoor play yards, in-ground pools, and unique play structures. Dogs and cats can’t ac... read more
Location details
8200 Perkins Rd., Baton Rouge, LA, 70810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 7:00 p.m. | |
| Tue | 06:00 a.m. to 7:00 p.m. | |
| Wed | 06:00 a.m. to 7:00 p.m. | |
| Thu | 06:00 a.m. to 7:00 p.m. | |
| Fri | 06:00 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
This place is horrible. Picked my dog up and went to lift him into my truck and his whole underbelly was wet with piss. They just leave them in piss and shit the entire stay. The health department needs to go check them out.
Lack of communication for essential information regarding booking.
Very disappointed in lack of communication. Was told good to come for daycare, have a text, and got there and was denied. Put me in a bind; won’t be back
There is do much confusion regarding prices snd what you actually get- I think they make it up as they go. We won’t be using them again- very disappointed in their professionalism.
We had scheduled a month in advance with a deposit to board our dog the week of Thanksgiving. Note: she has stayed there in the past with no problems!!!! My son arrived to drop her off, she was scared and laid on the floor not wanting to move, there was no aggression!!! PetSuites refused to take her back to the boarding area because they said she didn’t want to be there. My son had a flight to catch to meet his family for Thanksgiving, which he missed!!! Please explain to me how you can call your team pet professionals ... read more
I really wanted to like PetSuites. I understand that staffing shortages are causing problems all over, and PetSuites is no exception. I dropped off my three fur babies for 5 days and 4 nights. Trusting PetSuites to give my dogs the best, paying for the suite room and Gold package. Getting photos of them was wonderful, until I noticed they left food bowls in the room, two of bowls were plastic (we provided food bowls, special slow feeder bowls and one metal). The plastic bowls had been chewed on, missing large chunks, they on... read more
Thankfully my dog doesn’t take medicine that is life or death. My boy stayed 2 nights and 3 days. He went with his medicine and instructions. He came home with the same pills and instructions. Makes me worry did he get to eat?
Terrible experience, employees don’t know what they’re doing.
Not the best customer service in serious situations
Frequently asked questions about PetSuites Baton Rouge
How is PetSuites Baton Rouge rated?
PetSuites Baton Rouge has a 4.5 star rating with 451 reviews.
When is PetSuites Baton Rouge open?
PetSuites Baton Rouge is closed now. It will open tomorrow at 6:00 a.m.