PetSuites Gahanna

Name: PetSuites Gahanna
Address: 5495 N. Hamilton Road, Columbus, OH, 43230, US
Telephone: (614) 478-7300
Price range: $$
Rating: 4.9

4.9

★★

343 reviews

|Pet Boarding|Columbus, OH 43230 United States

5495 N. Hamilton Road, Columbus, OH 43230 United States

(614) 478-7300

https://gahanna.petsuitesofamerica.com/?utm_source=birdeye&utm_medium=referral

Consumer Services, Pet Groomers, Pet Services

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PETSUITES PET RESORT & SPA COLUMBUS GAHANNA PetSuites Gahanna is conveniently situated off North Hamilton Road, between Morse Road and Dublin Granville Road. Located just minutes from Limited Brands Headquarters and ten minutes from the Easton Shopping Center, this facility is easily accessible to the communities of Gahanna, New Albany, and Westerville.

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4.9

★★

343 reviews

5★271

4★25

3★10

2★0

1★0

37 reviews have no rating

Reviews(65)

Google Reviews(278)

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Timna Maayan review for PetSuites Gahanna

Timna Maayan on Facebook

4 years ago

The most amazing place for your dog! They are kind, caring, and so incredible with each and every dog. We have been sending Benes there for over 2 years and we LOVE it! Thanks!

Business Response:

Thank you for your generous feedback, Timna! Our team loves seeing Benie every week! She always brings a smile to our faces especially Jon's! : ) -PetSuites Gahanna

Heather Zoeller Clouse review for PetSuites Gahanna

Heather Zoeller Clouse on Facebook

4 years ago

I had to travel into town for work and dropped off Journey for day care while I was in a meeting. The staff was nice and the facility was clean. I loved that she came home with a play group report card and was happy! Makes travel easy with their hours too! Thank you!

Business Response:

Welcome to the PetSuites Gahanna family, Heather! We loved meeting you and your pet and can’t wait to see you back again next time you are in town! PetSuites Gahanna

Kalina Aragao Duck review for PetSuites Gahanna

Kalina Aragao Duck on Facebook

★★

4 years ago

I wanna give 5 because it is a great place to leave your pets around the country! Had a great experience with the location in my city! A+

Jason McBride review for PetSuites Gahanna

Jason McBride on Facebook

★★

4 years ago

We've been pretty loyal for a year now and it just had to find out about the rewards program online. We've spent alot of money and it would have been good to know about. A few weeks ago we sent our dog in for an overnight stay that cost $100.00 We knew we would have 2 all day plays and 1 boarding but even though they took him out of the crate at 6:30 (we were told he didn't go back in) we still got hit with a second days boarding charge. It's fine but don't be shady about it . If I was told ahead of time it wouldn't have been an issue. Also it feels like a deceptive money grab. Also admitinglly charging for a service that wasn't provided....o.k. Also I just want to add my dog loves it there and everyone is fantastic. This just seems to be completely dictated by management.

Andrew Belt review for PetSuites Gahanna

Andrew Belt on Facebook

★★

4 years ago

Gave 5 stars because there is no option for 6 stars.

Kortney Belt review for PetSuites Gahanna

Kortney Belt on Facebook

★★

4 years ago

We have had nothing but an awesome experience here! We started taking our chocolate lab (8 months old) here and couldn’t be happier. The staff is awesome! I’m a dog mom to the highest degree and every time I call to check on him they get on and give me an update and who he’s played with all day and how he’s doing. They also let me pop in mid day to see him playing (something they don’t have to do!). Whenever I pick him up they act like he’s their dog when they say goodbye. He gets so much attention and love! In fact, I dropped him off this morning and instead of heading straight back to the play area the girls in the office called him over and gave him hugs and kisses and welcomed him. The customer service is awesome and the facility is one of the cleanest in Columbus. They don’t make me feel bad for calling to check on our dog and always welcome me back with a report of the day. Otto will keep going! Thank you everyone at PetSuites for taking care of him so I can get some work done.

Clare Cistone Gale review for PetSuites Gahanna

Clare Cistone Gale on Facebook

★★

4 years ago

dogs appear well cared for. 5 stars staff very friendly. 5 stars Customer service of management needs ramped up. 2 stars Huge miscommunication caused us to take an extra vacation day and huge round trip to get the dogs. Ignored us when we knocked at door until I "knocked" a little louder. Refused to let us have out dogs despite saying we could be a little late (19 min) and despite spending thousands there in the past. rude and unapologetic. poor service!!! Business 101 treat customers right... failed

Enid Menaged review for PetSuites Gahanna

Enid Menaged on Facebook

★★

5 years ago

Very convenient, affordable and reliable.

Lindsay Ezsol review for PetSuites Gahanna

Lindsay Ezsol on Facebook

★★

5 years ago

Bennie loves it at Pet Suites Gahanna. It’s close to our home and very flexible. We can call the day before and they always get him in. The staff is always friendly and answers all of my questions. My boyfriend works from home so he’s home all day with him. He doesn’t get to interact with other people or dogs often so we take him here once a week to play and work on his socialization and overprotectiveness. Hopefully this helps! He comes home tired and happy. Thank you!