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PetSuites Middletown

4.9

About this business

PETSUITES PET RESORT & SPA LOUISVILLE RESORT Our Louisville resort is currently not accepting new online reservations. Please call the resort directly at 502.230.3514 for details. PetSuites Louisville is conveniently located on Avoca Station Court in Middletown near Shelbyville Road. It is our main goal to provide your pets with the best possible care during their stay with us. We work hard to ensure our facility is safe and engaging for all furry friends and staffed with passionate animal lovers, highly trained in pet han... read more

Location details

1200 Avoca Station Court, Louisville, KY, 40245, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 8:00 p.m.
Tue6:30 a.m. to 8:00 p.m.
Wed6:30 a.m. to 8:00 p.m.
Thu6:30 a.m. to 8:00 p.m.
Fri6:30 a.m. to 8:00 p.m.
Sat6:30 a.m. to 8:00 p.m.
Sun6:30 a.m. to 8:00 p.m.
4.9742 reviews
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Kim L.'s profile image
Kim L. 
on Birdeye

11 months ago

I have had my dog groomed with Drew for a long time. Drew is an excellent groomer that takes her time to make sure my dog is comfortable and has the precise cut that I asked for and she listened to all my instructions. My dog loves Drew and looks forward to seeing Drew each visit . Drew takes good care of my dog and loves on her and is gentle with her and does an amazing job. I have sent her referrals . Drew is the best groomer in my eyes . She is very experienced and takes her time . 

Business response:

Thank you for your positive review, Kim! We're delighted to hear that Drew provided excellent grooming services for your dog. We appreciate your referrals and are glad to know that your dog loves visiting Drew. We strive to provide a comfortable and precise grooming experience for all our furry friends. If you have any further feedback or need assistance, please don't hesitate to reach out to us at (502) 244-2202. 

Page K.'s profile image
Page K. 
on Birdeye

a year ago

All the employees are great, the place is clean and very organized. I will be back again. 

Business response:

Thank you for your kind words, Page! We're thrilled to hear that you had a great experience at PetSuites Middletown. Our team takes pride in providing a clean and organized environment for our furry guests. We look forward to welcoming you back again soon! 

Shari S.'s profile image
Shari S. 
on Birdeye

a year ago

We could not be more grateful for the care they provide our pet! Staff members are invested, courteous, interested in hearing about our golden doodle’s specific needs. The facility is spacious; Cody is so excited when we arrive in their parking lot! When I’ve had questions, their manager Gregg, has been attentive and responsive. Great experience for our family! 

Business response:

Thank you for your kind words, Shari! We are thrilled to hear that you and your golden doodle have had a great experience at PetSuites Middletown. Our staff takes pride in providing excellent care and we appreciate your recognition. If you ever have any questions or need assistance, please don't hesitate to reach out to our manager Gregg at (502) 244-2202. We look forward to seeing you and Cody again soon! 

Robin s.'s profile image
Robin s. 
on Birdeye

a year ago

Friendly and good to reid 

Business response:

Greetings Robin, Thank you so much for giving PetSuites Middletown a 5-star rating! We truly appreciate your feedback and are thrilled to hear that our staff were friendly and provided a positive experience for Reid. If there is anything else we can do to enhance your pet's stay or improve our services, please do not hesitate to reach out to us at (502) 244-2202. We value your support and look forward to welcoming you and Reid back in the future. Best regards, PetSuites Middletown 

Matthew h.'s profile image
Matthew h. 
on Birdeye

a year ago

My dog loves it here 

Business response:

Greetings Matthew, Thank you for taking the time to leave a review for PetSuites Middletown! We appreciate your feedback and are thrilled to hear that your dog loves it here. Providing a positive and enjoyable experience for our furry guests is our top priority. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us at (502) 244-2202. We look forward to welcoming your dog back for another pawsome stay! Best regards, PetSuites Middletown 

Matt e.'s profile image
Matt e. 
on Birdeye

a year ago

Great job my dog enjoys his stay each time 

Business response:

Dear Matt, Greetings! Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that your dog enjoys his stay at PetSuites Middletown every time. Providing a comfortable and enjoyable experience for our furry guests is our top priority, and it's wonderful to know that we have succeeded in making your pet feel at home. If there's anything specific you appreciate about our services, or if you have any suggestions on how we can further enhance your pet's stay, please don't hesitate to r... read more

Neal B.'s profile image
Neal B. 
on Birdeye

a year ago

Kids loves Mckenna! 

Business response:

Dear Neal, Greetings! Thank you for taking the time to leave us a review. We are thrilled to hear that your kids love Mckenna at PetSuites Middletown! We take great pride in providing a safe and enjoyable environment for our furry friends, and it brings us joy to know that your children have formed a special bond with our team member. We appreciate your feedback and are grateful for your trust in our services. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to r... read more

Michelle's profile image
Michelle 
on Birdeye

a year ago

Had to drop off a day early and they were able to accommodate us! 

Business response:

Dear Michelle, Greetings! Thank you so much for taking the time to leave us a glowing review. We are thrilled to hear that we were able to accommodate your needs by allowing you to drop off your pet a day early. Providing excellent customer service and meeting our customers' expectations is something that we strive for. At PetSuites Middletown, we always aim to go above and beyond to ensure that both you and your furry friend have the best experience possible. Your satisfaction means the world to us, and we are grateful fo... read more

Kathy B.'s profile image
Kathy B. 
on Birdeye

a year ago

Petsuites at Middletown is the greatess 

Business response:

Dear Kathy, Greetings! Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you find PetSuites Middletown to be the greatest. At PetSuites Middletown, we strive to provide the best possible care and service for every pet that walks through our doors. Your positive feedback serves as a great motivation for our team to continue delivering exceptional experiences. If you ever have any questions or need further assistance, please don't hesitate to reach out to us at (502) 2... read more

Frequently asked questions about PetSuites Middletown

How is PetSuites Middletown rated?

PetSuites Middletown has a 4.9 star rating with 742 reviews. 

When is PetSuites Middletown open?

PetSuites Middletown is closed now. It will open at 6:30 a.m.