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PetSuites Middletown - Louisville, KY

4.9
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About this business

PETSUITES PET RESORT & SPA LOUISVILLE RESORT Our Louisville resort is currently not accepting new online reservations. Please call the resort directly at 502.230.3514 for details. PetSuites Louisville is conveniently located on Avoca Station Court in Middletown near Shelbyville Road. It is our main goal to provide your pets with the best possible care during their stay with us. We work hard to ensure our facility is safe and engaging for all furry friends and staffed with passionate animal lovers, highly trained in pet han... read more

Location details

1200 Avoca Station Court, Louisville, KY, 40245, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 8:00 p.m.
Tue6:30 a.m. to 8:00 p.m.
Wed6:30 a.m. to 8:00 p.m.
Thu6:30 a.m. to 8:00 p.m.
Fri6:30 a.m. to 8:00 p.m.
Sat6:30 a.m. to 8:00 p.m.
Sun6:30 a.m. to 8:00 p.m.
4.9697 reviews
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Morgan P.'s profile image
Morgan P. 
on Birdeye

9 months ago

Sarah was helpful as usual. I was reassured that my pup was in good hands. All billing was also explained to me well. 

Business response:

Greetings Morgan, Thank you for taking the time to share your experience at PetSuites Middletown. We really appreciate your kind words and are thrilled to hear that Sarah provided you with helpful and reassuring service. It's our priority to ensure your pup feels safe and loved while in our care. We are also pleased to know that the billing process was explained to you thoroughly. Transparency and clear communication are important to us, so we're glad we met your expectations in that regard. If there's anything else we ca... read more

Amanda Y.'s profile image
Amanda Y. 
on Birdeye

9 months ago

Great experience , 

Business response:

Dear Amanda, Greetings! We would like to express our sincere gratitude for your 5-star rating and the kind words you shared about your experience at PetSuites Middletown. It's delightful to hear that you had a great experience with us. Our team strives to provide exceptional pet care services, and we're thrilled that you and your furry friend had such a positive visit. If you have any further feedback or requests, please don't hesitate to reach out to us at (502) 244-2202. We look forward to serving you and your pet again ... read more

David's profile image
David 
on Birdeye

9 months ago

Great work with the trainer 

Business response:

Dear David, Greetings! Thank you so much for taking the time to leave us a positive review! We greatly appreciate your kind words about our trainer and are delighted to hear that you had a great experience with us at PetSuites Middletown. We strive to provide exceptional service and top-notch training for all our furry friends, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out to us at (502) 244-2202. Thank you once again for choos... read more

Bryan's profile image
Bryan 
on Birdeye

9 months ago

Our dog always has fun here 

Business response:

Hi Bryan, Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that your dog always has a great time at PetSuites Middletown. We strive to provide a fun and comfortable environment for all our furry guests. It means a lot to us that you trust us with your beloved pet. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. Kindest regards, PetSuites Middletown (502) 244-2202 

Valerie's profile image
Valerie 
on Birdeye

9 months ago

Our dog is always happy to come to PetSuites 

Business response:

Hi Valerie, Thank you so much for your kind review! We're thrilled to hear that your dog is always happy when they come to PetSuites Middletown. Providing a safe and enjoyable environment for our furry friends is our top priority. If you ever have any questions or if there's anything else we can assist you with, please don't hesitate to reach out to us at (502) 244-2202. We appreciate your continued support and look forward to seeing your dog again soon! Warmest regards, PetSuites Middletown 

Sarah's profile image
Sarah 
on Birdeye

9 months ago

Great! Easy checkout 

Business response:

Dear Sarah, Greetings! Thank you so much for taking the time to leave us a wonderful review. We are delighted to hear that you had a great experience with us and found the checkout process easy. Your positive feedback means a lot to us, as we strive to provide the best service possible to all our customers. If you ever need any assistance or have any further feedback, please don't hesitate to reach out to us at our business number, (502) 244-2202. We are always here to help, and we look forward to serving you and your furr... read more

Abbie's profile image
Abbie 
on Birdeye

9 months ago

Great! Employees were great to work with and very informative and kept me up to date on my dog 

Business response:

Greetings Abbie, Thank you so much for taking the time to share your positive feedback about your experience at PetSuites Middletown! We're thrilled to hear that our team provided excellent service by being informative, communicative, and keeping you updated on your dog's well-being. If you ever have any further questions or need our assistance, please don't hesitate to reach out to us at (502) 244-2202. We truly appreciate your support and look forward to welcoming you and your dog back to PetSuites Middletown in the futu... read more

Chris's profile image
Chris 
on Birdeye

9 months ago

Great staff, sent pictures and updates. 

Business response:

Greetings Chris, Thank you so much for taking the time to share your feedback on your recent experience at PetSuites Middletown! We are thrilled to hear that you had a great stay and that our staff was able to provide you with pictures and updates of your furry friend. At PetSuites Middletown, we strive to provide the highest level of care and attention to all of our guests. We understand how important it is for pet owners to receive regular updates and be reassured that their beloved companions are in good hands. We are ... read more

SSCOTT W.'s profile image
SSCOTT W. 
on Birdeye

9 months ago

My dog loves being boarded here! Staff is always friendly and professional. 

Business response:

Thank you for your amazing review, Sscott! We love what we do and are glad to be here for you and your pet!  

Frequently asked questions about PetSuites Middletown

How is PetSuites Middletown rated?

PetSuites Middletown has a 4.9 star rating with 697 reviews. 

When is PetSuites Middletown open?

PetSuites Middletown is closed now. It will open tomorrow at 6:30 a.m. 

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