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PetSuites Spring Klein
- Veterinarians
- Spring, TX
About this business
Location details
6525 Louetta Road, Spring, TX, 77379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:30 a.m. to 7:00 p.m. | |
| Tue | 06:30 a.m. to 7:00 p.m. | |
| Wed | 06:30 a.m. to 7:00 p.m. | |
| Thu | 06:30 a.m. to 7:00 p.m. | |
| Fri | 06:30 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I don't even want to give 1 star!!! This place is TERRIBLE. I will NOT recommend this place to anyone. I made a reservation for my dog (maltipoo) to stay for 3 nights. After the first night I received a phone call that my dog was out of food. I sent my dog with a big bag of food and it was lost within less than 24 hours. They asked me to bring him more food. Obviously I was out of town and that is the reason he is there. They also told me they would send pictures and I never received any the entire time he was there. The wor... read more
If I could give them 0 stars, I would. It is upsetting to me that i received my dog smelling like urine and also wet. Her paws were yellow and her bandana was also wet. I was told I had the "Gold package" and would receive a update picture that day of, never receive anything. My dog was there from friday morning until sunday morning. I had no updated on my baby and so I called saturday afternoon to check up on her and she how she is doing and I was informed that she was being difficult in a way and only allowing them to take... read more
Business response:
Good Afternoon Virginia, Thank you for taking the time to talk with me about this and give us feedback so that we can continue to strive for better service for our clients. We love our guests like family and always want to provide care that represents that. Regards, Resort Manager Kendall Williams
So clearly my dogs have both came here so I decided to book ahead and bring them back but this time the poor of excuse human who mumbled words as soon as my dogs came in barking didn't want to keep my female schnauzer. All because she was afraid and scared of the people around her who she's not familiar with. If your going to work with dogs you must know your knowledge and not all dogs are the same breed. Schnauzers are loud and full of energy! How could you be afraid of a 17lb puppy who's only 1 yr old? I would never bring ... read more
Frequently asked questions about PetSuites Spring Klein
How is PetSuites Spring Klein rated?
PetSuites Spring Klein has a 4.4 star rating with 366 reviews.
When is PetSuites Spring Klein open?
PetSuites Spring Klein is open now. It will close at 5:00 p.m.