PHCA Medical Group of Hunter's Creek

Name: PHCA Medical Group of Hunter's Creek
Address: 4170 Town Center Blvd, #102, Orlando, FL, 32837, US
Telephone: (407) 857-2817
Price range: $$
Rating: 5

5.0

★★

166 reviews

|Health & Medical|Orlando, FL 32837 United States

4170 Town Center Blvd, #102, Orlando, FL 32837 United States

(407) 857-2817

https://www.phcamedicalgroup.com/

Closed now

About

PHCA Medical Group has been a Central Florida premier medical service provider since 1992. As a well-known ethical and professional medical group PHCA Medical Group has been committed to providing science based health services with compassion, respect and dedication. We serve our patients in the fields of adult medicine, geriatric medicine, internal medicine and preventive care. Our medical profession is certainly a scientific and an evidence based endeavor. But our passion has always been you, the person. We strive to get to know you and gain your trust by paying attention and listening to your concerns, your expectations and your needs. So that hand in hand we may walk together towards you

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

5.0

★★

166 reviews

5★154

4★4

3★2

2★0

1★0

6 reviews have no rating

Reviews(33)

Google Reviews(133)

Sort By:

Featured

Rosa D. review for PHCA Medical Group of Hunter's Creek

Rosa D. on Birdeye

★★

a month ago

Claudia is a great customer service rep.

Business Response:

Thank you for taking the time to review us, Rosa! We're happy to hear that you had a good experience, and we're looking forward to seeing you again! Thanks, PHCA Medical Group of Hunter's Creek

Eric C. review for PHCA Medical Group of Hunter's Creek

Eric C. on Birdeye

★★

3 months ago

Hello My name is Eric Correa My experience with Dr Frances Cruz Pacheco has been outstanding she has been very kind professional excellent Dr i really appreciate her professionalism as a doctor aswell as a person Thanks !!!

Business Response:

Eric, thank you for your review! We appreciate the 5-star rating! Thanks, PHCA Medical Group of Hunter's Creek

Luis Joel Quintana O. review for PHCA Medical Group of Hunter's Creek

Luis Joel Quintana O. on Birdeye

★★

5 months ago

I’m gonna give it a 3 and is Because Dr. Frances Cruz-Pacheco and office personnel are great, human, attending and me and my family and neighbors who are also patients love them as an office BUT my 3 goes to try and get somebody from upper management’s attention and this is coming from a patient who has been with this office for over 5 year I believe… the “answering” service they hired SUCKS !!!!! I hate it and even thinking about calling the office for anything Medical related I dread the call or just plain drive the 1:30 hours to 2 from where I moved and bought my house just to keep my excellent service with Dr Cruz-Pacheco. Having said that PLEASE either get your ducks on a row or go back to the old system that if I called MY OFFICE my Girls answer non a generic I don’t care person does. I’m pretty sure I’m not the Only Patient who has a an issue or complaint with that service. For example I had to take an Emergency Leave of Absence from my part time due to my conditions and 2 weeks I spent fighting on the phone leaving “messages” to the office that never got received nor answered and believe me I ask to my girls in the office when I had my regular follow up appointment yesterday 7-7-22 and I expressed my pain and frustration with the service. Believe me I’m about DONE with the calling center and I’m gonna move to a new office wayyyy closer to my home if I wanted to be treated as a number or just a paycheck that is how I feel is becoming. The warmth and loving attention of the office personnel is not even comparable to the I don’t care attitude of these companies answering services lacks the human warmth. Honestly please get your ducks in a Row. I’m sure if I leave it won’t affect nobody and nobody will care but if I pull myself family members and neighbors around 15 people in total that go to this office in particular and make a campaign against PHCA and keep pulling 15 to 20 patients every month somebody will feel it in the bottom line $$$ but something has to be done because is falling into deaf ears and me and US as patients don’t deserve that.

Maria F. review for PHCA Medical Group of Hunter's Creek

Maria F. on Birdeye

★★

10 months ago

Professional and caring. Frances Cruz Pacheco and all the working team are the best.

Business Response:

Maria, thank you for your review! We appreciate the 5-star rating! Thanks, PHCA Medical Group of Hunter's Creek

MARLENY V. review for PHCA Medical Group of Hunter's Creek

MARLENY V. on Birdeye

★★

a year ago

Excellent attention, great dr Cruz, great staff thanks

Business Response:

Marleny, thank you for your review! We appreciate the 5-star rating! Thanks, PHCA Medical Group of Hunter's Creek

Melissa review for PHCA Medical Group of Hunter's Creek

Melissa on Birdeye

★★

a year ago

Great attention to detail, excellent bedside manner’s. I had a wonderful experience with ARNP, she was very thorough, compassionate and a great listener. Thank you!

Business Response:

Hi, Melissa Thank you for your rating! We're happy to hear that your experience with us has been good. Thanks, PHCA Medical Group of Hunter's Creek

Carmen C. review for PHCA Medical Group of Hunter's Creek

Carmen C. on Birdeye

★★

a year ago

Dr. Frances Cruz and the Staff are very professional and polite. I highly recommend this clinic. Thank you for your help always.

Business Response:

Thank you for taking the time to review us, Carmen! We're happy to hear that you had a good experience, and we're looking forward to seeing you again! Thanks, PHCA Medical Group of Hunter's Creek

Yanira S. review for PHCA Medical Group of Hunter's Creek

Yanira S. on Birdeye

★★

a year ago

Was accommodated with a virtual visit. I can't remember the name of the Doctor but she was amazing. She took her time listening to my concerns and helped me so much. Will highly recommend this office. Haven't had a Doctor with such so much knowledge & compassion in a very long time.

Business Response:

Thank you, Yanira, for your positive review! We appreciate you taking the time to share your experience. Thanks, PHCA Medical Group of Hunter's Creek

Gloria P. review for PHCA Medical Group of Hunter's Creek

Gloria P. on Birdeye

★★

a year ago

Dr. Doris Concepcion and her staff are a excellent and professional medical provider with lots of compassion for her patients, in the month of October I lost my sister which was also her patient and the love and support I received from all of them was so beautiful!! May God bless them always and thank you! ❤

Business Response:

Gloria, thank you for your review! We appreciate the 5-star rating! Thanks, PHCA Medical Group of Hunter's Creek