Physicians Immediate Care

Rachel K. 

on Yelp

2 months ago

I had to come to this location two separate times for a TB test I needed done for work. The first time they asked me to come back for results when there wasn't a physician there to read the result. The second time I came to get my results read after getting the test done at another location and it took 45 minutes past the appointment time to even get me back into a room. They could not figure out my paperwork for 30 minutes. Just absolutely ridiculous and would recommend any location other than this one 

Marie C. 

on Yelp

4 months ago

Overcharged for a simple urinary tract infection test. $600+ . Trying to resolve through the billing office is maddening. I have called 4x with no resolution. Call center employees are clueless and do nothing to help. There is no one higher up to speak with. I can't talk to a reviewer. I would not recommend going to any of these establishments for this reason. If you have billing issues, you will never get resolution. Total rip off. 

Irene W. 

on Yelp

5 months ago

Follow up: Their lack of follow-up reflects a troubling indifference toward the grave mistakes made in diagnosing a patient. Such negligence raises serious concerns about the clinic's competency, warranting its closure due to inadequate healthcare providers. Original 4-22-25 Beware and stay away from this immediate care (Physicians Immediate Care/ WellNow Urgent Care) . The care received was inadequate, with a lack of knowledge to diagnose correctly, resulting in me ending up in the Emergency Room. I visited the clinic on ... read more

irene w. 

on Yelp

5 months ago

I urge everyone to contact https://www.idph.state.il.us/pdf/CCR_ComplaintForm.pdf for the horrible care they received at this location. They do not practice medicine, instead of helping people they are hurting them. 

Irene W. 

on Yelp

5 months ago

Beware and stay away from this immediate care (Physicians Immediate Care/ WellNow Urgent Care) . The care received was inadequate, with a lack of knowledge to diagnose correctly, resulting in me ending up in the Emergency Room. I visited the clinic on April 11 due to a week-long dry cough, difficulty taking deep breaths, back pain, and unrelieved symptoms despite taking over-the-counter medication. I had severe crackling in my throat that was quite bothersome. I consulted Annemarie Lodewyck, NP, who diagnosed me with a high ... read more

Diane W. 

on Yelp

6 months ago

Made a appt the night before and when I got there in the morning I sat for 40 minutes before they told me there is a 2 hour wait cause they had to do stitches. Is there only 1 doctor?? I came all the way from Marengo. Never again 

Bella J. 

on Yelp

7 months ago

First of all the customer service was way lower than standards was in and out so fast with little clue on what to do! I went in and had an outrageous wait time considering I could barely walk! The person at the front desk was fighting with us about our insurance and the co pay because we had meet the deductible. When I finally got in the nurse can in and took vitals she was fine and was seemly nice but when the doctor came in he didn't even order an X-ray I was there with foot pain from a previous injury and was seen as if i... read more

Bryant L. 

on Yelp

7 months ago

Everyone was angry. The woman who checked me in was rude and kept loudly complaining to a co worker that she "had to many patients". 3 patients was overwhelming I guess to check in. It's a good thing they don't work at a real hospital. 

Kurtis M. 

on Yelp

8 months ago

This place would honestly get 5 stars from me if they didn't butcher my pregnant wife's appointment. My sister had walking pneumonia you could hear it in her lungs she got antibiotics and was good a week later, I got pneumonia or something adjacent (my sister and I smoked together so one can use logics to assume it's probably pneumonia) I waited 5 days before going to this urgent care. By that time I was doing poorly and feeling absolutely terrible even though my vitals said otherwise and they couldn't hear anything in my l... read more