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Physicians Immediate Care
- Countryside, IL
About this business
Location details
800 W Plainfield Rd, Countryside, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I would give the facilities, front desk and doctor all 5 stars. Very efficient, kind, clean and helpful. But then I got the bill... $1600 for a simple UTI?!! I unknowingly got tested for $1320 in lab service charges! So unethical to test me for things I didn't need or agree to just because I have insurance! It took 12 phone calls and two months to finally get a return call and was told that was their protocol. This should be illegal. I will never return and am telling everyone I know what an awful experience I had.
Business response:
Hi Emily, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Made an appointment online for 8:30. The place was closed! Needless to say I had to find another Urgent Care in the area. Would definitely not recommend this place!
Business response:
We would like a chance to look into this, Barb. Please reach out to wecare@wellnow.com. Thank you for sharing this with us. -The Customer Service Team
My husband went to this facility on a Wednesday with serious URI. He was experiencing the typical upper respiratory symptoms, but also pain when he swallowed. The P.A. was apparently pleasant, but his diagnostic skills leave something to be desired. He said they did a strep test, which they claimed was negative. By Saturday, the throat pain was significantly worse, so he went to his primary care doctor who diagnosed strep. Yes, strep can be difficult to diagnose and yes, fear of "super bugs" has some medical professionals re... read more
My mom went with glass in her foot. They didn't believe her and said there was no glass in her foot and it was just pain. Two weeks later she was in so much pain she asked my dad to look. After noticing a bump he ended up digging it out. Yet another place that didn't listen to or believe the patient.
If I could give zero stars, I would. I will leave my opinions out of this review (despite having many) and stick to the facts. I took my son to the Physician's Immediate Care facility in Countryside, IL in May. He was visibly ill. While waiting, they informed my that I had to pay $123. I asked questions and voiced my concerns- because I don't have a copay and am NEVER asked to pay prior to a visit. I asked how they came up with the $123 when they hadn't seen my son yet, didn't have any idea what was wrong with him and didn't... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.5 star rating with 323 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.