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Physicians Immediate Care

3.9
  • Libertyville, IL

About this business

Location details

416 S. Milwaukee Ave, Libertyville, IL, 60048, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.9156 reviews
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Lisa H.'s profile image
Lisa H. 
rating
3 months ago

I took my husband there, he had a huge boil on his back,we had to go home and back. We got Dr Hansa Jawlani, she is best doctor I came a cross in north shore ! Thank you taking care of my husband! 

Business response:

Thank you so much for your kind words, Lisa! We really appreciate you taking the time to share your experience with us. -The Customer Service Team 

B L.'s profile image
B L. 
rating
10 months ago

I just left Physicians Immediate Care on S. Milwaukee Ave and I want to say they were awesome! From the receptionist to the assistant to the Nurse Practitioner, they were ALL great! No waiting, very very nice!! 

Business response:

Thank you, B L.! We appreciate your kind words and are so happy to have been part of your care. Be sure to check us out on Instagram @wellnowurgentcare for health insights and the latest wellness news! 

Teresa A.'s profile image
Teresa A. 
rating
a year ago

It was my first time coming to this clinic and the lady in the front desk was very helpful and made it an easy process to get registered for my visit. The doctors were very nice and they had clear instruction. I went to get my physical exam and they made it a smooth process. 

Ella P.'s profile image
Ella P. 
rating
a week ago

I had an extremely frustrating and honestly concerning experience here. I came in for a rash on my leg and waited almost two hours, even though there were only 2-3 people in the waiting room. There was absolutely no sense of urgency. What made this worse is that I was misdiagnosed and given a prescription that actually made my condition worse. I later found out I had a very contagious infection and delaying proper treatment not only worsened it, but also put others at risk. My rash spread, I had to go somewhere else to be ... read more

Business response:

Hi Ella, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Sara P.'s profile image
Sara P. 
rating
2 weeks ago

We brought my son in to get a strep test, made an appointment online. When checking in the front desk lady was so rude, giving one word answers. Same continued when we were put in a room. The nurse/MA told my some were going to take vitals. He's 4, no clue what that means. So unfriendly and just inexperienced 

Business response:

We’re here to help, Sara. When you have a moment, please email us at wecare@wellnow.com with more details so we can assist you. -The Customer Service Team 

Ella S.'s profile image
Ella S. 
rating
5 months ago

I went in for a strep test because I wasn't feeling well. At first, things seemed fine as I had made a 12 PM appointment, completed my check-in online before I got there, and only waited about 15 minutes before being seen by the physician assistant at 12:05. She asked about my symptoms, medical history, performed the strep test, and said results would be ready in 5-7 minutes. Instead, I waited about 20 minutes before she returned, told me I needed a blood sugar level test, and then left again. Another 20 minutes later, she ... read more

Business response:

Hi Ella, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

C. K.'s profile image
C. K. 
rating
6 months ago

Couple of things to consider. First facility: seems like an ADA violation as there is no handicapped entrance w a push pad (really hard to navigate when you're struggle to get inside due to an injury), the doorways barely allow a wheelchair barely which is ripe for further injury, they want you to do everything digitally which is cool if their Wi-Fi worked but it doesn't do here you are in pain snd the registration takes FOREVER. Second, if they can't get this detail right then you got to wonder -- the phone number on all o... read more

Business response:

Hi C. K., we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Bethanie K.'s profile image
Bethanie K. 
rating
9 months ago

This is an update to my 3/12/2025 review. They replied to my negative review and indicated to email them and they would try to help. I emailed the same day with great detail about my issue. It is over a week later, still no response at all, not even an email confirming they received my email. Clearly this is just a Bot or AI response to pretend like they care when in fact they have absolutely no intention of trying to solve your issue. STAY AWAY FROM THIS PLACE, YOU WILL BE GROSSLY OVERCHARGED WITH NO RECOURSE!!!!! 

Business response:

We’re sorry for any billing concerns, Bethanie. Please email us at wecare@wellnow.com, and we’ll be happy to assist! 

Beth K.'s profile image
Beth K. 
rating
10 months ago

Beware seeking treatment here. The care is fine but they completely overcharged me for a 20 minute visit for a fever and sore throat. The charges for this visit prior to insurance were almost $700 which is ridiculous! I still ended up paying over $400 for a short visit, a throat & nasal swab. When I tried to call and question and dispute the charges and how much they were, I was told "the charges were part of my insurance and subject to that deductible." I have no idea what that means, shouldn't the charges be the charg... read more

Business response:

That doesn’t sound right, Beth! We’d love to look into this for you. Please reach out to wecare@wellnow.com so we can help. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 3.9 star rating with 156 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open at 8:00 a.m.