This profile has been claimed by the business owner or representative.
Physicians Immediate Care
- Libertyville, IL
About this business
Location details
416 S. Milwaukee Ave, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I took my husband there, he had a huge boil on his back,we had to go home and back. We got Dr Hansa Jawlani, she is best doctor I came a cross in north shore ! Thank you taking care of my husband!
Business response:
Thank you so much for your kind words, Lisa! We really appreciate you taking the time to share your experience with us. -The Customer Service Team
I just left Physicians Immediate Care on S. Milwaukee Ave and I want to say they were awesome! From the receptionist to the assistant to the Nurse Practitioner, they were ALL great! No waiting, very very nice!!
Business response:
Thank you, B L.! We appreciate your kind words and are so happy to have been part of your care. Be sure to check us out on Instagram @wellnowurgentcare for health insights and the latest wellness news!
It was my first time coming to this clinic and the lady in the front desk was very helpful and made it an easy process to get registered for my visit. The doctors were very nice and they had clear instruction. I went to get my physical exam and they made it a smooth process.
Made a 1pm appt for a sports physical and my son was seen at 2:30. They do not take insurance-- so paid high fee. All this to "save time". The individual staff members were fine. If you have insurance, book your sports physicals now with your primary doctor. Lesson learned.
Business response:
We never want our patients to have a frustrating experience, Michelle. Please email us at wecare@wellnow.com with the patient’s name, date of birth, visit date, and location. We’d be happy to look into your concerns further.
This was by far the worst experience I have ever had at any healthcare location while trying to bring my child in for care. My child has active Illinois Medicaid, and I completed all required intake forms online ahead of time, including entering insurance information. I drove about 45 minutes to this office specifically because it showed that my child's insurance was accepted, we were out of town, and I called beforehand to confirm they accepted the insurance. When I arrived, I was told by Devon at the front desk that the i... read more
Business response:
Hi Brittany, thank you for sharing your experience with us. We understand how challenging this must have been. We aim to provide clear information about insurance coverage and costs. The behavior described is not aligned with the kind of care we want our patients to have. We’d like the opportunity to review this further. When you have a moment, please email wecare@wellnow.com with additional details about your experience including the patient's name, DOB, and visit date/location so we can look into this. Thank you again for... read more
I would give no stars if I could. I went in there yesterday to get my tb test read. I had my emotional support dog with me and I sat in the corner. The secretary said it was fine. A lady walked in and said , what is this dog in here for. The secretary said , she said it's a service dog. The lady, who must have been a nurse, said where's it's collar. I said it doesn't have a collar and I just need my tb test read. She said I am not doing anything until you put the dog in the car. BTW it is illegal to keep a dog locked in a ca... read more
Business response:
We’re disappointed to hear this, Melissa. Please email us at wecare@wellnow.com with the patients name, date of birth, visit date, location, and preferred contact method so we can look into this.
I went for a bladder infection,three days later I was in the hospital, 2 yea4s later they billed m e for uncover charges. I would never go there again.
Business response:
Anne, we understand that billing issues can be stressful, and we're truly sorry for any frustration this has caused. Please email us at billing@wellnow.com, and we will look into it.
I had an extremely frustrating and honestly concerning experience here. I came in for a rash on my leg and waited almost two hours, even though there were only 2-3 people in the waiting room. There was absolutely no sense of urgency. What made this worse is that I was misdiagnosed and given a prescription that actually made my condition worse. I later found out I had a very contagious infection and delaying proper treatment not only worsened it, but also put others at risk. My rash spread, I had to go somewhere else to be ... read more
Business response:
Hi Ella, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
We brought my son in to get a strep test, made an appointment online. When checking in the front desk lady was so rude, giving one word answers. Same continued when we were put in a room. The nurse/MA told my some were going to take vitals. He's 4, no clue what that means. So unfriendly and just inexperienced
Business response:
We’re here to help, Sara. When you have a moment, please email us at wecare@wellnow.com with more details so we can assist you. -The Customer Service Team
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 3.8 star rating with 197 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.