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Pink Rose Home Service - Rochester, NY

5.0

About this business

At Pink Rose Home Service we take great pride in delivering the best service and exceeding our customers’ expectations every day. Whether you need something fixed, replaced or upgraded, no matter how small or large, the dedicated members of the Pink Rose Home Service family are here to take care of you; delivering the right solution for you the first time – every time – and ensuring you’re always 100% satisfied. If for any reason you want to speak with us, please don’t hesitate to call or email and thank you again for choosi... read more

Location details

1115 Main Street East - Box 41, Door 3A, Rochester, NY, 14609, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.01,482 reviews
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Halin P's profile image
Halin P 
5 years ago

Pink Rose Home Service exceeded our expectations. The tech, Jeff, was polite, professional and his workmanship was fabulous. We will always call Pink Rose for any future projects. 

Business response:

Hi *****. thanks for taking the time to write about your experience. Jeff is a great guy and I'm glad he was able to replace your ceiling tiles, your florescent bulbs and your log boards above your garage. We look forward to working with you in the future. 

Cheryl B.'s profile image
Cheryl B. 
5 years ago

I was very surprised to get service within 30 minutes of my call. Tim had finished his job for the day and happened to be in the area so he added my call to his day. He was very polite, knowledgeable and professional. He was able to diagnose my clogged drain issue promptly (and taught me how to do it myself in the future) and then tackled my mysterious ceiling leak. He said he’d prefer to try simple options (not rip up my ceiling etc) first so he climbed on the roof and caulked something. Although that was a needed repair, i... read more

Business response:

Hi *****l, we are privileged to have Tim as part of our team at Pink Rose. I am glad that he was able to fix your leak. Thank you for allowing us and Tim to serve you. We look forward to working with you in the future for any work you need done. 

Susan V's profile image
Susan V 
5 years ago

John arrived on time, very professional, and handled the various small jobs with ease and professionally. 

Business response:

Hi *****, I see John came out and tightened your faucet, installed bike hooks and racks and installed a tool rack. We are happy to be able to serve you on your your home projects and look forward to working with you in the future. 

Shawn D's profile image
Shawn D 
5 years ago

Very professional, fast, easy to work with. I can't wait to do another project with Jay. A+++ 

Business response:

Hi *****, I see Jay was out and did work in your kitchen and laundry room. Customers like you are very important to us and we thank you for allowing us and Jay to serve you. We look forward to working with you in the future. 

Jennifer C's profile image
Jennifer C 
5 years ago

Quick with estimate and service. Very professional and excellent work. 

Business response:

Hi ********, I see our service expert John S came out on the 15th to resurface your front steps, replace top railing caps and replace base trim for posts. Thank you for allowing us to serve you. We look forward to working with you on any future work you need done. 

Richard B's profile image
Richard B 
5 years ago

Tim did a great job installing our new garage door opener despite the 1st one that I purchased being defective. He offered to get a second unit and swap out the motor which solved the problem. This added hours to the total job but he never complained or suggested that it would be necessary to change the cost we had agreed on. His perseverance and professionalism are to be admired. Pink Rose is fortunate to have someone like Tim in their employ. I will definitely request Tim for projects that we undertake in the future. 

Business response:

Hi *******, we are privileged to have a service expert like Tim as part of our team at Pink Rose. Thank you for allowing us and Tim to serve you. We value customers like you and look forward to working with you in the future for any projects and repairs you need done. 

Julie H's profile image
Julie H 
5 years ago

Very professional and was fast! 

Business response:

Hi *****, I see our service expert Jeff came out on July 9th and replaced your garbage disposal and hung a shutter, all same day. Thank you for allowing us to serve you and we look forward to any future work you need done. 

Thomas F's profile image
Thomas F 
5 years ago

Dylan did a great job putting up some moulding in our bedroom. Up front about work that needed to be done and pricing was fair for amount of work needed. Dylan showed up when he said he would and when job was completed he left it spotless couldn’t even tell he was there working. His attention to detail is impressive he helped put great finishing touches on this room. 

Business response:

Hi ******, thank you for writing such a nice review. We are privileged to have a great service expert like Dylan on our team. Thank you for allowing us to serve you. We look forward to working with you in the future for any projects and repairs you need done. 

Michele G's profile image
Michele G 
5 years ago

I have used them twice so far. Jay was sent over. He did an excellent job with everything on my list. I will definitely be using them for my next list of to do projects. So happy they have people for every job imaginable. 

Business response:

HI *******, I see Jay came out on June 10th and rehung your ceiling fan, installed a light, re-grouted your powder room, painted your bench and mailbox and did a couple other things. I also see you had our service expert Kevin out recently on the 19th for more work. I am so glad you put your trust in Pink Rose to deliver quality work and service each and every time. Thank you for allowing us to serve you. 

Frequently asked questions about Pink Rose Home Service - Rochester, NY

How is Pink Rose Home Service - Rochester, NY rated?

Pink Rose Home Service - Rochester, NY has a 5 star rating with 1,482 reviews. 

When is Pink Rose Home Service - Rochester, NY open?

Pink Rose Home Service - Rochester, NY is open now. It will close at 6:00 p.m.