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Pink Rose Home Service - Syracuse, NY

4.9

About this business

Location details

3996 Box Car Lane, Syracuse, NY, 13219, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,150 reviews
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Ann W's profile image
Ann W 
a year ago

No complaints on quality of work. Installer was competent, knowledgeable & very easy to work with. He even came back to explain an issue and was patient & kind. Can’t say the same for person I spoke to on the phone. Although he did send the installer back, he was not pleasant nor customer friendly. The issue was easily & quickly resolved but only due to the kind & patient interaction with the installer. Shout out to Michael!!! 

Business response:

Hi ***, we will look into the phone call with the call center representative. We are glad everything went well with the job. Thank you for your feedback. 

Patricia D's profile image
Patricia D 
a year ago

Quick, efficient, professional, i have been a member for years, love the service 

Business response:

Hi ********, we really appreciate your business through the years. Thank you for trusting in Pink Rose. We look forward to helping in the future. 

Jennifer N's profile image
Jennifer N 
2 years ago

Jesse and John were professional and knowledgeable. The work John did for our bathroom is AMAZING! His work is unmatched in quality and detail! He even found some problems that could have caused issues down the road and fixed them! My new bathroom is everything I hoped it would be! I have used Pink Rose for years and have never been disappointed with the quality of the work! 

Business response:

Hi ********, we really hope you enjoy your new bathroom! We are thrilled everything went well and you had a great experience. 

Tina S's profile image
Tina S 
2 years ago

Very pleasant people both on the phone and the ones that come to do the work. The work was done to the specifications on the estimate and they worked with me on time of day as I’m not available a lot. The only thing I did not like was the time between the initial call, the estimate, and the actual work getting done. I guess that’s what happens when someone is good at what they do - they’re busy 

Business response:

Hi ****, we really appreciate your business and review. Some jobs do get scheduled out due to scope of work and other factors. We are sorry we could not get it done sooner. Most small jobs we can do same day as the estimate. We hope you consider us in the future. 

Mia S's profile image
Mia S 
2 years ago

Fantastic work for a fantastic price! Our service man was kind, professional, and respectful of our property! I look forward to working with them on all our future projects! 

Business response:

Hi ***, thank you so much for the wonderful review. We really appreciate your business, are glad you had a great experience and look forward to helping with the next project! 

Patricia M's profile image
Patricia M 
2 years ago

Very nice job. Professional and clean. Job done in a timely fashion. One day and job was complete. Very pleased. 

Business response:

Hi ********, were glad you had a great experience and Mark was able to help with your projects! Thanks so much for the wonderful review. 

Cecilia W's profile image
Cecilia W 
2 years ago

Matt was great!! he was kind,respectful & explained what he was doing, all is great now ??. I would use Pink Rose again and again and diffinetly recommend them to friends and family. 

Katherine A's profile image
Katherine A 
2 years ago

Very professional company, Technician was very knowledgeable, polite, and efficient. I had plumbing, and relocating of appliance. Job was performed within excellent standards. Would highly recommend, great service and price. 

Business response:

Hi *********, we are so glad that Darrin was able to help with your projects. Thanks so much for the 5 stars! 

William S's profile image
William S 
2 years ago

I highly recommend Pink Rose Home Services. On Monday before Thanksgiving, I needed a broken faucet replaced with a new faucet . Really wasn't expecting this work to be completed before Thanksgiving but remained optimistic. I called Pink Rose & another Service repair Company. Pink Rose called back with in the hour & scheduled an appointment for next day between 8-10 am. The other Company still has not contacted me. Ben B****, Service Technician showed up at 8:45am, surveyed the job & presented me with a written quote. After ... read more

Business response:

Hi *******, we really appreciate the wonderful review and are glad to be able to help with your faucet before the holidays! 

Frequently asked questions about Pink Rose Home Service - Syracuse, NY

How is Pink Rose Home Service - Syracuse, NY rated?

Pink Rose Home Service - Syracuse, NY has a 4.9 star rating with 1,150 reviews. 

When is Pink Rose Home Service - Syracuse, NY open?

Pink Rose Home Service - Syracuse, NY is closed now. It will open at 8:00 a.m.