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Pinnacle Dermatology - Bourbonnais
- Dermatology
- Bourbonnais, IL
About this business
Location details
595 William Latham Senior Dr, Bourbonnais, IL, 60914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great staff, convenient appointment time, and nicely located facility. Reccomend this office to all.
Business response:
Thank you so much for taking the time to provide your feedback, Kevin. The highest compliment we can receive is the referral of your friends, family and business associates. Thank you for trusting us with all of your dermatological needs! Sincerely, Pinnacle Dermatology - Bourbonnais
Great went well
Business response:
Gerard , thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future! Sincerely, Pinnacle Dermatology
Had a great experience. Dr Hanley is the best
Business response:
Thank you so much for your kind words, Juan Torres. We really appreciate you taking the time out to share your experience with us. The highest compliment we can receive is the referral of your friends, family and business associates. Thank you for trusting us with all of your dermatological needs! Sincerely, Pinnacle Dermatology - Bourbonnais
From the scheduling of appt to the check in and with Nina taking mole off my face..everything was a wonderful experience..very professional staff! Thanks!
Went in early and we were fortunate to get in early! Front 2 women at check in was really sweet. The woman sitting on her own facing the wall was extremely rude to every patient. She was African American and I wanted to tell the doctor but didn't want to look racist. She should NOT be dealing with the public, especially those having to go to the doctor! She was rude to me and everyone else that went to her. She called over one lady and I tried telling her to wait for one of the others. My mother and I were both there for ch... read more
SHAVORIS RAHRECUS JORDAN Describe as Ghetto Hood Heterosexual African American Mulatto Half Indian Male Height 5 Feet 7 Inches Weight 199 Pounds Mandingo built coming to Pinnacle Dermatology was Good choice Gave some Antibiotic to take for the Mouth Pain Positive feedback on scale 10/10 all positively.
I felt that I was bothering the front desk employee when asking for help that the nurse told me would take care of. I realize it is a busy fast paced environment and they have many duties to attend to, however I was made to feel that my request was unimportant and that I should not have been told by another staff member that they (the front desk)would take care of me.
Business response:
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our organization. Your happiness is our number one priority and are looking into this issue immediately.
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Business response:
Hi Ella , we greatly appreciate you taking the time to let us know about your experience at our Pinnacle Dermatology - Bourbonnais location. First please accept our personal apology for your experience. Having a patient disappointed with their experience is something we never want to happen. We strive to provide the best possible experience with every visit. We take these matters very seriously and informed our clinic manager to look into this situation to make sure it gets corrected. Once again thank you for bringing this ... read more
I will never go back
Business response:
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our organization. Your happiness is our number one priority and are looking into this issue immediately.
Frequently asked questions about Pinnacle Dermatology - Bourbonnais
How is Pinnacle Dermatology - Bourbonnais rated?
Pinnacle Dermatology - Bourbonnais has a 4.8 star rating with 1,986 reviews.
When is Pinnacle Dermatology - Bourbonnais open?
Pinnacle Dermatology - Bourbonnais is closed now. It will open tomorrow at 7:00 a.m.