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Pinnacle Dermatology - Bourbonnais
- Dermatology
- Bourbonnais, IL
About this business
Location details
595 William Latham Senior Dr, Bourbonnais, IL, 60914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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Business response:
Hi Ella , we greatly appreciate you taking the time to let us know about your experience at our Pinnacle Dermatology - Bourbonnais location. First please accept our personal apology for your experience. Having a patient disappointed with their experience is something we never want to happen. We strive to provide the best possible experience with every visit. We take these matters very seriously and informed our clinic manager to look into this situation to make sure it gets corrected. Once again thank you for bringing this ... read more
I will never go back
Business response:
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our organization. Your happiness is our number one priority and are looking into this issue immediately.
Fiona is wonderful, professional and knowledgeable..however the support staff could use a lesson on treating patients(customers). Crystal was rude and abrupt.
Business response:
Hello Kathleen thank you for taking the time to provide your valuable feedback! Best, Pinnacle Dermatology
Hour long wait time from time of scheduled appointment.
Business response:
Thank you for providing your feedback and letting us know about this issue, Thomas. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will look into this situation and make sure it gets corrected. Thank You, Pinnacle Dermatology - Bourbonnais
Great experience courteous employees fast service didn’t have to wait long before the doctor came in to see me . Overall I was very happy
Business response:
Thank you for providing your feedback and letting us know about this issue, Robert. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. One of our Regional Clinic Directors will be contacting you shortly to discuss the issue. Thank You, Pinnacle Dermatology - Bourbonnais
Frequently asked questions about Pinnacle Dermatology - Bourbonnais
How is Pinnacle Dermatology - Bourbonnais rated?
Pinnacle Dermatology - Bourbonnais has a 4.8 star rating with 2,148 reviews.
When is Pinnacle Dermatology - Bourbonnais open?
Pinnacle Dermatology - Bourbonnais is closed now. It will open at 8:00 a.m.