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Pinnacle Dermatology - Decatur
- Dermatology
- Decatur, IL
About this business
The Pinnacle Difference You are part of our family the minute you pick up the phone or walk in the door to one of our practices. Pinnacle Dermatology was started because we wanted to create a different patient experience. One where you could talk to a live person when you call to make an appointment, get immediately on the calendar because access to care is the number one priority, and be welcomed like family as soon as you walk in the door. We wanted a place to exist where patients have this experience and still get the h... read more
Location details
606 W Pershing Rd., Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I was worked in their very busy schudel . My Doctor Fiona knew exactly what I had and what to do. Staff is nice, especially Kendall their receptionist. Wouldn't want to go anywhere else.
Business response:
Carol , thank you so much for taking the time to leave this excellent review. We know there are many choices when choosing a healthcare provider and excited to have the opportunity to serve you. Please let us know what we can do for you in the future! Sincerely, Pinnacle Dermatology
You did very well.
Business response:
Robin , wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal patient and helping to share the word about us. We're here for you anytime! Sincerely, Pinnacle Dermatology
Very well nice and faat
Business response:
Thank you so much for taking the time to provide your feedback, Janette. The highest compliment we can receive is the referral of your friends, family and business associates. Thank you for trusting us with all of your healthcare needs! Sincerely, Pinnacle Dermatology - Decatur
Very professional and pleasant experience, every time I have been treated there. Appointments always on time, everyone at pinnacle very cordial with smiling faces and is not fake, it's sincere and caring. I actually enjoy going there.
Business response:
Hello Charles thank you for taking the time to provide your valuable feedback! Best, Pinnacle Dermatology
Everyone was very pleasant and efficient, and this was a lovely office! I was disappointed that I never saw a doctor, and that the nurse practitioner who cared for me seemed more focused on explaining things to her nurse assistant than to me. She did seem to get the job done though, so I guess I'll see how effective it was.
Business response:
Thank you for providing your feedback and letting us know about this issue, Susan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will look into this situation and make sure it gets corrected. Thank You, Pinnacle Dermatology
The people there were warm , friendly and made you feel comfortable. Dr. Hanley was very informative. All in all I will be returning, and recommending them to friends. Thank you Kaye A. McEldowney
Business response:
Kaye , thank you so much for taking the time to leave this excellent review. We know there are many choices when choosing a healthcare provider and excited to have the opportunity to serve you. Please let us know what we can do for you in the future! Sincerely, Pinnacle Dermatology
I only waited 5 minutes to be seen. The staff was so friendly and welcoming. The doctor was amazing and extremely knowledgeable.
Business response:
Stefanie , wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal patient and helping to share the word about us. We're here for you anytime! Sincerely, Pinnacle Dermatology
Staff was extremely friendly and professional. Everything moved very quickly and wait time was virtually nonexistent. Couldn't have asked for a better experience.
Business response:
Thank you so much for taking the time to provide your feedback, Jason. The highest compliment we can receive is the referral of your friends, family and business associates. Thank you for trusting us with all of your healthcare needs! Sincerely, Pinnacle Dermatology - Decatur
Frequently asked questions about Pinnacle Dermatology - Decatur
How is Pinnacle Dermatology - Decatur rated?
Pinnacle Dermatology - Decatur has a 4.9 star rating with 717 reviews.
When is Pinnacle Dermatology - Decatur open?
Pinnacle Dermatology - Decatur is closed now. It will open on Monday at 7:00 a.m.