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Pinnacle Dermatology - Decatur

4.9

About this business

The Pinnacle Difference You are part of our family the minute you pick up the phone or walk in the door to one of our practices. Pinnacle Dermatology was started because we wanted to create a different patient experience. One where you could talk to a live person when you call to make an appointment, get immediately on the calendar because access to care is the number one priority, and be welcomed like family as soon as you walk in the door. We wanted a place to exist where patients have this experience and still get the h... read more

Location details

606 W Pershing Rd., Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
4.9717 reviews
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Stephen B.'s profile image
Stephen B. 
3 years ago

I was so pleased with the high quality service they give. Everyone is knowledgeable and quick to answer questions I have. I highly recommend Pinnacle Dermatology. 5 star services 

Business response:

Hello Stephen thank you for taking the time to provide your valuable feedback! Best, Pinnacle Dermatology  

Sharon H.'s profile image
Sharon H. 
3 years ago

Very caring staff. Eager to answer all questions. 

Business response:

Thank you, Sharon !  

Timothy N.'s profile image
Timothy N. 
3 years ago

From the time you walk in to the time you leave the staff cant be any friendlier. Doctor visits can be stressful. This staff makes you feel comfortable during your visit. I would recommend Pinnacle to anyone who needs to see a Dermatologist. 

Business response:

Timothy , thank you so much for taking the time to leave this excellent review. We know there are many choices when choosing a healthcare provider and excited to have the opportunity to serve you. Please let us know what we can do for you in the future! Sincerely, Pinnacle Dermatology  

Kristina S.'s profile image
Kristina S. 
3 years ago

Wonderful. Great options given. 

Business response:

Kristina , wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal patient and helping to share the word about us. We're here for you anytime! Sincerely, Pinnacle Dermatology  

Sharon B.'s profile image
Sharon B. 
3 years ago

The staff is very nice from the time you walk in and explaining every that the dermatologist was going to do. Receptionist was very nice about the paper work also 

Business response:

Thank you so much for taking the time to provide your feedback, Sharon. The highest compliment we can receive is the referral of your friends, family and business associates. Thank you for trusting us with all of your healthcare needs! Sincerely, Pinnacle Dermatology - Decatur 

Charles R.'s profile image
Charles R. 
3 years ago

These people are absolutely incredible! I'm 69 years old in and have never met anyone more caring, compassionate and professional. Kim, at the front desk, should be the role model for all people who interact with patient customers. Nurse Tracy is personable I'm caring and efficient. It is clearly evident that Dr. Fiona Hanley, loves each one of her patients, as a person, not just a number. Professional, competent and caring. ALL medical practitioners should be like the entire staff at Pinnacle Dermatology. Charles Roge... read more

Business response:

Hello Charles thank you for taking the time to provide your valuable feedback! Best, Pinnacle Dermatology  

Robin G.'s profile image
Robin G. 
3 years ago

Everyone was exceptional; the receptionist knew who I was when I walked in the door and was very friendly. The nurse was extremely nice and gave me some bandaids she cut to fit my ear which she didn't have to do. The Doctor was professional and very nice. A much better experience than last year. 

Business response:

Thank you, Robin !  

Angela D.'s profile image
Angela D. 
3 years ago

Excellent, efficient service 

Business response:

Angela , thank you so much for taking the time to leave this excellent review. We know there are many choices when choosing a healthcare provider and excited to have the opportunity to serve you. Please let us know what we can do for you in the future! Sincerely, Pinnacle Dermatology  

Shirley B.'s profile image
Shirley B. 
3 years ago

Prompt, Polite and explained everything to my understanding. 

Business response:

Thank you so much for taking the time to provide your feedback, Shirley. The highest compliment we can receive is the referral of your friends, family and business associates. Thank you for trusting us with all of your healthcare needs! Sincerely, Pinnacle Dermatology - Decatur 

Frequently asked questions about Pinnacle Dermatology - Decatur

How is Pinnacle Dermatology - Decatur rated?

Pinnacle Dermatology - Decatur has a 4.9 star rating with 717 reviews. 

When is Pinnacle Dermatology - Decatur open?

Pinnacle Dermatology - Decatur is closed now. It will open on Monday at 7:00 a.m.