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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Knowledgeable staff. Friendly. Courteous. The salesman did not push too hard for a deal. Let me control the encounter. Very patient when I not sure and let me come back for second meeting.
Business response:
Thank you for your wonderful feedback! We're glad to hear that our team made your experience comfortable and respectful of your needs. It's great to know that the salesman was patient and allowed you to take your time with the decision. We truly appreciate your business and look forward to assisting you again soon!
The Pinnacle Service Dept. is very friendly and helpful. They take good care of customers. I trust them with fixing my car always.
Business response:
It's wonderful to know that our team here at the Pinnacle Service Department has earned your trust and that you consistently have positive experiences with us! We appreciate your recognition of our friendly and helpful service, and we look forward to continuing to take great care of your car. Thank you!
Fast,On-Time,Friendly, Courteous,Efficient,Reasonably Priced, but the credit card fee should be built into your cost of doing business or why not charge me for coffee and the waiting room as well.
Business response:
Thank you for your fantastic feedback on our speed, service, and pricing. We're truly glad you had such a positive experience. We understand your point regarding the credit card fee, and we appreciate your honest feedback.
Jordan was excellent to work with and had a great personality. He made a difficult experience with my car turn into a good experience. He would have been 10 times better if he would have got me a Lamborghini as my car rental while he was fixing my current car situation but hey what can I say, a Nissan Altima as my car rental did the trick! In all seriousness, great guy to work with.
Business response:
We’re thrilled to hear about your positive experience with Jordan! He truly goes above and beyond to make things easier for our customers. We appreciate your sense of humor about the Lamborghini—maybe next time! Thanks for sharing your feedback!
This experience has been professional and efficient from purchase to my first service visit. It's very refreshing to do business where you are appreciated.
Business response:
Thanks for the fantastic feedback! We’re thrilled to hear you had such a positive experience with us. Our team works hard to ensure our customers feel valued and appreciated. Looking forward to serving you again soon!
Wes is 5 star service rep. My only complaint is that I got a lousy car wash.
Business response:
Thanks for your feedback, Shelly! We're thrilled to hear about your positive experience with Wes. We appreciate your input regarding the car wash and will work on improving that aspect. Your satisfaction is important to us!
Excellent, professional and thorough service. Wes Auer is my service agent and he always goes the extra mile to be sure all the issues with my car are taken care of.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Wes. Our team is dedicated to going above and beyond, and it’s great to know that it shows. We appreciate your support!
SAM GOLDEN WAS EXCELLENT EASY TO WORK WITH AND FINANCE WAS PAINLESS WILL GO BACK
Business response:
We're thrilled to hear about your great experience with Sam Golden! We're dedicated to making financing seamless and working with our team enjoyable. We look forward to welcoming you back soon!
Efficient, trustworthy & excellent customer service & care I found Wes Auer to be a credible service person and trustworthy
Business response:
Thank you! We're thrilled to hear about your positive experience with Wes. Our team is dedicated to providing excellent service, and it's great to know we hit the mark. Your feedback inspires us to keep up the good work!
Pinnacle Nissan has a 4.3 star rating with 8,196 reviews.
Pinnacle Nissan is open now. It will close at 8:00 p.m.