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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Had a good service appointment with Pinnaacle Nissan as this is the dealsr I purchased my vehicle from
Business response:
Thanks for sharing your experience! We're glad to hear you had a good service appointment with us. We appreciate your feedback and look forward to continuing to provide great service for you in the future!
I had a prompt, courteous service appointment for paint protection re-application with an accommodating, clean, and comfortable waiting lounge.
Business response:
Thanks! We're thrilled to hear you had a great experience with our service and enjoyed the waiting lounge. Your satisfaction is our priority, and we appreciate your kind words!
Eddie was my service writer and I really thought he was excellent! Very communicative and convenient getting my vehicle checked in and completed quickly.
Business response:
Thanks for the fantastic feedback, Patrick! We’re thrilled to hear that Eddie provided excellent service and made the process smooth for you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Very pleasant atmosphere in waiting area. Vehicle was ready in a timely manner and washed as promised. Service advisor listened & explained what was being done & cost up front .
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our atmosphere and prompt service. Our team always aims to keep communication clear, so it's great to know you felt informed. We look forward to welcoming you back!
Professional and well organized and fast service was a positive experience nice snakes and water while I waited for 2 hours
Business response:
Thanks for your awesome feedback! We’re thrilled to hear you had a positive experience with our fast and professional service. It's great that you enjoyed the snacks and water while you waited. We look forward to serving you again!
Went out of their way to make us feel comfortable. Very helpful without the pressure that you feel at many dealerships
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you felt comfortable and supported during your visit. Our team aims to create a relaxed environment, and it’s great to know we succeeded. We appreciate your kind words and look forward to serving you again!
They delivered the estimates three hours service that they said would in just over an hour. Great!
Business response:
Thanks, Costello! We're thrilled to hear you had such a positive experience and that we exceeded your expectations. Our team works hard to deliver prompt service, and your feedback means a lot to us. Looking forward to assisting you again soon!
Good service and waiting room has everything I need. Can get work done while I wait.
Business response:
Thanks for the awesome feedback, Tony! We're glad you enjoyed the service and found the waiting room helpful for getting work done. Your comfort and productivity are our priorities!
I've generally had a good experience with a SRS system wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ part not including labor. After more diagnosis the true cause was determined and fixed (under no extra labor cost, to their credit). Unfortunately I did have to go back and forth to get any sort of compensation for the unnecessary new part. I had kept the old part so I came to them with two options I preferred, both where I sti... read more
Business response:
David, thank you for your feedback. We appreciate your understanding and are glad to hear that past experiences were positive. We’re sorry for the misdiagnosis and the challenges with compensation. Your insights are invaluable as we strive to improve our service. We hope to regain your trust in the future.
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,934 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is closed now. It will open at 9:00 a.m.