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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Underpromise and over deliver sums it up for me! Communication was excellent and vehicle was ready before time promised! Couldn’t be more happy!
Business response:
Thanks! We're thrilled to hear you had such a positive experience. Our team always aims to exceed expectations, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again!
Eddie Fernandez is terrific. Great follow through and communication skills. He must take good notes or he has an outstanding memory.
Business response:
Thanks, Tommy! We're thrilled to hear you had a great experience with Eddie. His dedication to follow-through and communication truly sets him apart. We appreciate your feedback and are glad our team made a positive impression!
Service was great- fixed correctly the first time. Eddie Fernandez was the Service Advisor and he was very helpful.
Business response:
Thanks for the fantastic review, Nancy! We're thrilled to hear that Eddie provided you with great service and got everything fixed right the first time. Your satisfaction is our priority, and we appreciate your feedback!
The service department offered excellent support and service. Wes Auer kept me informed of all service details and provided great collaboration and communication skills. Look forward to returning in the future.
Business response:
Scott, we’re thrilled to hear about your positive experience! Wes truly exemplifies our commitment to excellent service and communication. We look forward to welcoming you back and providing the same level of support in the future. Thank you for your kind words!
Great service, great people I'm always confident that my vehicle leaves there in the best condition possibl
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you’re happy with our service and team. Your confidence in us means a lot, and we’ll keep working hard to ensure your vehicle is always in top shape!
Booked my first oil change with pinnacle Nissan. They got me in the same day. Oil change was quick and easy. Thanks
Business response:
We’re thrilled to hear you had a great experience with your oil change! Our team works hard to provide quick and easy service. Thanks for choosing Pinnacle Nissan, and we look forward to seeing you again!
Very prompt and very friendly ! Will definitely be back. Used before and use again for sure !
Business response:
Thanks for the wonderful feedback! We're thrilled to hear you had a great experience and appreciate your loyalty. We can’t wait to welcome you back soon!
Very helpful people, I had a power problem on my Nissan and I just walked in and they did the diagnostics told me what the issue was right away and layed out the options. I’m very happy with the service I got.
Business response:
Thanks for your fantastic review! We're thrilled to hear you had a positive experience with our team. Providing quick and helpful service is what we strive for, and it’s great to know we hit the mark. We appreciate your support!
Mike King did a great job on keeping me informed about my services and completion. He was able to reach my extended warranty provider and able to cover 2/3rd's of the work required
Business response:
Thank you! We're thrilled to hear that Mike provided excellent service and kept you informed. It's great to know he was able to coordinate with your warranty provider to help with the costs. Your satisfaction means a lot to us!
Pinnacle Nissan has a 4.3 star rating with 8,712 reviews.
Pinnacle Nissan is open now. It will close at 6:00 p.m.