This profile has been claimed by the business owner or representative.
Platinum Home Mortgage - Charlene Sandoval (NMLS 294167) - Rancho Cucamonga, CA
- Mortgage Lenders
- Rancho Cucamonga, CA
About this business
"The Rancho Cucamonga branch was founded under the principle that customers and real estate partners are the most valuable asset. Knowing what is most important to the customer and real estate professional, provides them with the opportunity to exceed expectations. The branch’s goal is to create a stress-free experience throughout the loan process. They know that superior customer service is the key to winning your repeat business and referrals to friends and family. Branch managers, Carlos Gonzalez and Troy Hazelip know th... read more
Location details
9620 Center Ave, Suite 180, Rancho Cucamonga, CA, 91730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Charlene did an excellent job. She is very professional. I am a first time homebuyer and she answered all my questions. Charlene always responded quickly to all my emails, messages and calls.
Business response:
Caroline, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
you did just fast and easy I’m very happy you awesome
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Hello I wanted to leave a review in regards to the service I received with this company, not just company but I think you would call it loan officer her Name is Charlene Sandoval, when I first spoke to her more than a year ago I never thought I would be where I’m at today! In my dream home…….. The first time I spoke to her on the phone….I already knew I would never be able to get a house one day, be living the dream of winning the lotto, I did the lottery winnings was Charlene and having the dream of owning my own house as ... read more
Business response:
Hi Jennifer, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
It’s been a rough year looking for a house at the end of the day you came through and helped us out, Thank you for being there with us all the way.
Business response:
Thank you, Theresa! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday!
Charlene was amazing throughout the entire escrow process and even before that. She was always patient and professional. We would recommend her services and the Platinum Home Mortgage agency to anyone looking to buy a home soon. They are the best in the business!
Business response:
Hi Jessica, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Charlene and her staff were very helpful and patient with out refi. I would highly recommend Platinum Home Mortgage if you want quality and profesional assistant with your refi or home loan. ⭐️⭐️⭐️⭐️⭐️
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
From beginning to the end of process was always smooth & professional. We appreciate Charlene for always following up & being available for our questions & concerns. We look forward to working with her again & referring our family & friends. Thank you.
Business response:
Hi Robert Romero, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
This is the second time we have worked with Charlene at PHM, she is amazing and always available for any questions or additional help. I recommend Charlene and her team to anyone.
Business response:
Jp, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Great service . Awesome team . Fast process
Business response:
Thank you, Alejandro! We are happy that your experience was a great one!
Frequently asked questions about Platinum Home Mortgage - Charlene Sandoval (NMLS 294167)
How is Platinum Home Mortgage - Charlene Sandoval (NMLS 294167) rated?
Platinum Home Mortgage - Charlene Sandoval (NMLS 294167) has a 5 star rating with 40 reviews.
When is Platinum Home Mortgage - Charlene Sandoval (NMLS 294167) open?
Platinum Home Mortgage - Charlene Sandoval (NMLS 294167) is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com