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Platinum Home Mortgage - Charlene Sandoval (NMLS 294167) - Rancho Cucamonga, CA

5.0

Mortgage Lenders
Rancho Cucamonga, CA

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About this business

Finance Mortgage Lenders

"The Rancho Cucamonga branch was founded under the principle that customers and real estate partners are the most valuable asset. Knowing what is most important to the customer and real estate professional, provides them with the opportunity to exceed expectations. The branch’s goal is to create a stress-free experience throughout the loan process. They know that superior customer service is the key to winning your repeat business and referrals to friends and family. Branch managers, Carlos Gonzalez and Troy Hazelip know th... read more

Location details

9620 Center Ave, Suite 180, Rancho Cucamonga, CA, 91730, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

5.040 reviews

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Rosemarie a.

on Birdeye

3 years ago

Always helpful and efficient. Friendly

Business response:

Thank you very much for your review, Rosemarie!

Hortencia M.

on Birdeye

3 years ago

Charlene Sandoval was very professional throughout the loan process. Charlene was always transparent with loan status, and held open channels of communication.

Business response:

Thank you very much for your review, Hortencia!

Denise B.

on Birdeye

3 years ago

Once the loan was in the hands of Charlene Sandoval at Platinum Mortgage it closed quickly. She was very professional and communicative through the entire process. I would recommend this company to anyone who is looking for a home mortgage or refinance.

Business response:

We appreciate your glowing review!

Dahlia C L.

on Birdeye

3 years ago

Words can not express how grateful I am to have had such an amazing woman at my side through this all. You showed me compassion while maintaining your professionalism, and that is something many do not possess. I will speak of you to anyone that will listen for years to come. I truly believe that your company won the lottery when they hired you. I hope they realize what an extraordinary individual you are. Thank you so much for everything you did to get me into my new home, without you none of this would’ve been possible... read more

Business response:

Thank you very much for your review, Dahlia C!

Monica Nicole Precia S.

on Birdeye

3 years ago

Great and friendly service! Charlene was always available to answer all my questions. Thank you for your help on refinancing! I will definitely recommend you to friends & family!

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us.

Benny F.

on Birdeye

3 years ago

It was simple & hassle free, great experience. Thank you!!!😊

Business response:

Thank you very much for your review, Benny!

Crystal

on Birdeye

3 years ago

Charlene is amazing to work with! She did whatever should could to ensure we received great service and the best rate. We closed without any issues or delays. Her supporting staff was also very professional and courteous. Great team to work with.

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us.

Vanessa A.

on Birdeye

3 years ago

Great Customer Service, very professional and knowledgeable out our transaction. Took time to understand our needs.

Business response:

Thank you very much for your review, Vanessa!

Joe D.

on Birdeye

3 years ago

My experience was awesome. Charlene did a fantastic job throughout the whole refinance process. Very communicative , punctual, and best of all great trust. I would recommend Charlene without a doubt. Thanks for all of your help.

Business response:

Thank you, Joe! We are happy that your experience was a great one!