Platinum Home Mortgage (NMLS 13589)'s cover image
Claimed

This profile has been claimed by the business owner or representative.

Platinum Home Mortgage (NMLS 13589) - Rancho Cucamonga, CA

5.0

Location details

9620 Center Ave, Suite 180, Rancho Cucamonga, CA, 91730, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0517 reviews
Lupe Magana's profile image
Lupe Magana 
recommend  Recommended
a year ago

Randy Perre and his team are absolutely amazing!!! From the very start excellent customer service. Randy is very thorough in explaining each step. 

Business response:

Lupe, Thank you very much for your review! We are so glad that Randy and his team were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Alana Vega's profile image
Alana Vega 
recommend  Recommended
a year ago

Troy along with Platinum Home Mortgage are amazing! I can’t say enough how incredible of a job Troy and his team did. From the start to the end, he communicated thoroughly. He was honest and transparent about anything that came up. Even better, he gets in front of anything before it happens, so it is a non-issue. My husband and I felt like we weren’t even in escrow and first-time home buyers because the entire transaction was smooth. Like most of us, I don’t speak lending, so he would always explain things to where we would ... read more

Business response:

Alana, Thank you very much for your review! We are so glad Troy and his team were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing Platinum Home Mortgage! 

Robert Cuellar's profile image
Robert Cuellar 
recommend  Recommended
2 years ago

R.J. Balver was very quick in getting us an approval with Platinum Home Mortgage. We tried unsuccessfully for six months with another lender. Now, thanks to R.J. and Platinum Home Mortgage, we hold the keys to our new home. 

Business response:

Robert, thank you for letting us know that your experience working with R.J. was a great one! We appreciate your feedback and hope you are enjoying your home. 

Mel Valdez's profile image
Mel Valdez 
recommend  Recommended
3 years ago

Troy ,Colleen and the team are super helpful and easy to work with. They help me step by step and the process went fast. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Marlena Barba's profile image
Marlena Barba 
recommend  Recommended
3 years ago

Randy was the most efficient helpful person I could have ever asked for. I would definitely recommend Platinum home mortgage for any of your mortgage needs! 5 star service! 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Larry Ollson's profile image
Larry Ollson 
recommend  Recommended
3 years ago

Good service and knowledgeable loan officer 

Business response:

Thank you, Larry! We are happy that your experience was a great one! 

Ariel Swim's profile image
Ariel Swim 
recommend  Recommended
3 years ago

Randy Perre orchestrated our home loan, through Platinum Home Mortage. I love the app, making submitting documents and tracking status very easy and comprehensive. He was attentive and diligent. His team worked days, nights, and weekends to get all information in order. They moved mountains for us, and kept our needs and wants at the forefront! I would recommend him, his team, and Platinum to anyone! Period! 

Business response:

Thank you, Ariel! We are happy that your experience was a great one! 

Tiffany Infante's profile image
Tiffany Infante 
recommend  Recommended
3 years ago

Platinum home mortgage is great. I had so many questions and concerns though out the process of purchasing our new home and Randy Perre was fantastic! He addressed all of my concerns promptly and professionally no matter how repetitive or ridiculous my question was. I absolutely will recommend Randy to any of my friends and family. I trust him completely. Thank you Platinum Home Mortgage. 

Business response:

Thank you very much for your review, Tiffany! 

Jason Young's profile image
Jason Young 
recommend  Recommended
4 years ago

We had the pleasure of working with RJ Balver and we couldn't ask for anything more. truly amazing to work with and made sure that we knew what was going on every step of the way. Poor guy would answer questions at 10 at night. Truly a blessing to work with and I HIGHLY recommend working with him and will gladly send everyone I know to him. Thank you again RJ 

Business response:

Thank you very much for your review, Jason! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 517 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com