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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to Midnight
SunClosed
5.05,227 reviews
5
4,714
4
101
3
12
2
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1
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400 reviews have no rating
Nicole Marie P.'s profile image
Nicole Marie P. 
on Birdeye

a year ago

The team was efficient and effective! We loved our experience! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Douglas B. G.'s profile image
Douglas B. G. 
on Birdeye

a year ago

Moving is stressful! But Platinum morgage made it so easy! Even moving across the country. They were there for us every step of the way. Thank you so much Yousef, Rachel, and Everett. You made the process easy and stress free. 

Business response:

Hi Douglas, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Sarena's profile image
Sarena 
on Birdeye

a year ago

Platinum Home Mortgage was very professional and helpful every step of the way in our home purchase in September 2022. My sister and I are so greatful. We recommend them to anyone who is looking to purchase and I think that this company deserves high recognition for their commitment to their clients. Thank you so much! 

Business response:

Thank you, Sarena! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Maria E. A.'s profile image
Maria E. A. 
on Birdeye

a year ago

Everything was cleared. 

Business response:

Maria, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Geraldine Eddy P.'s profile image
Geraldine Eddy P. 
on Birdeye

a year ago

Rachel and Payton were always available for us when we didn't understand something. This is our first home buy in 36 years, so many things have changed. The girls were there for us at every turn. We both appreciate their knowledge and willingness to help us out in our confusion. Thank you so much. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Franklin J H.'s profile image
Franklin J H. 
on Birdeye

a year ago

This was a good experience with a mortgage company 

Business response:

Franklin, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Lauren B.'s profile image
Lauren B. 
on Birdeye

a year ago

Randy was exceptional during this process. He could teach a master class! I felt supported every step of the way and I had a ton of questions as a first-time home buyer. I could not have asked for a better Mortgage Consultant to literally hold my hand along this journey. Randy makes dreams come true! Thank you so much for the wonderful support you provided. I am as happy in my new home as I am about working with Randy and Platinum during this process. 

Business response:

Hi Lauren, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

James P W.'s profile image
James P W. 
on Birdeye

a year ago

Helen was very helpful, above and beyond anything I could have hoped for. I will refer everyone I can to her moving forward. Thank you again, Helen, I appreciate everything you did for us. 

Business response:

James, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Michael Carlton B.'s profile image
Michael Carlton B. 
on Birdeye

a year ago

Brie and Liz were nice, quick to respond, and answered all of our questions. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,227 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m.